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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,382 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,381 reviews

November 29, 2015

Wonderful My experience was EXCELLENT I couldn't ask for a better sales man he was great, honest and very informative. I'm happy, happy with the service. More

by lynnettefinnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Stillwell
November 28, 2015

Best Salesman EVER! TJ was very accommodating and help me get a car that matched all my criteria! I'm very picky so only the best of the best could get me the car I would More

by Morgbut11
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Tj
November 28, 2015

another satisfied customer Deon made the impossible possible today. I was impressed with his patience and dedication to making my truck buying experience exceptional. I'd gladly More

by Chris Smith
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Recommend Dealer
Yes
Employees Worked With
Deon Chris Josh
November 27, 2015

Another satisfied customer I purchased a car at Jeremy Franklin Suzuki today iwas pleasd with Deon Willis he was patient answered all my concerns I will send all my friends and More

by Dorsj
Recommend Dealer
Yes
Employees Worked With
Deon Willis
November 25, 2015

Professionalism at its best! Our recent visit to J.F. Mitsubishi was a very satisfying experience. Everyone who worked with us was professional and knowledgeable, and worked with More

by DV2015
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph,Joshua
November 23, 2015

Title issues with my purchase still I purchased this 2011 Honda Accord in November 2014 and was quoted the wrong sales taxes by both my Sales Person and FI Manager. My title also had iss More

by Beezy23
Customer Service
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie Hardin
Dec 26, 2015 -

Jeremy Franklin Mitsubishi of Kansas City responded

Beezy23 Our Dealership participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. We do sincerely apologize for any inconveniences you may have encountered. As we strive to be proactive and effective in dealing with the State of Missouri, as well as with our customers, sometimes we run in to obstacles that may delay our process or the customers. Again, we hope we may be of assistance to you in the future. Sincerely, Hector Espinosa General Manager

November 21, 2015

What a blessing I had the best experience with Jeremy Franklin. My sales rep was awesome sauce SHEIK O. He took his time answering all my questions about the new car More

by Ruth9131
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheik O.
November 21, 2015

Finally, I get new car very easy get car. I just quick sign paper it finished then get new car. Then drive enjoy. Great TJ Clark. So, I'm happy. I buy 2015 Mitsubishi Mirage More

by Richboy88
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
November 21, 2015

amazing experience I walked in thinking that there was no way I should expect to find and buy the car I wanted. But Brandon found it, worked with me on financing, and go More

by DreilingStL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Deon
November 21, 2015

Amazing review I I went to Jeremy franklin to look a car and I didn't think that I was going to drive a car away with a 2015 Mitsubishi mirage DE but I had a very go More

by browncharles6570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin Jr.
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