Jenkins & Wynne Ford, Honda, & Lincoln

Lied to and lack of communication, wasted my time Woke up early and was there at open, spent 3 hours doing paperwork for finance. All was well and finance didn't say "no" or anything. Just said that i Woke up early and was there at open, spent 3 hours doing paperwork for finance. All was well and finance didn't say "no" or anything. Just said that it'd be difficult with our credit situation but it wasn't impossible. We talked and worked out some numbers and had a deal. He said that it was hard for him to get in touch with the proper banking people so to give him a few hours to work on it and he'll get back to us asap with an answer or a solution. We left and waited, which was 11 a.m by that time. 2p.m rolls around, nothing so i decide to text Bob Dhuram and no reply or anything back. 3:30 comes and i decide to call, Bob says "still no word yet but i'll let you know if i hear anything". I say ok and wait. About 30 minutes later on our way home from target i decide to swing by and see what's the hold up. Bob says " still no word yet from Wes (finance guy) but i'll be sure to call you if i get anything back". So i leave. I decide to see what my chances are at wyatt johnson down the road. I get a car and a deal worked up but am waiting on word back from "Bob". almost closing time a little after 7 when i text him and ask what's going on and he says " no answer yet" and i told him that i wanna move on a car that i have a deal on if nothing and he says go for it due to no answer yet. By that time comes due to the waiting, I lost the car. Someone else bought it with a hefty down payment and easier paperwork than mine was. Ended up with nothing and a wasted day and lied to. Seriously guys, if I couldn't get financed then tell me. I'm a grown man so it wont hurt to hear a NO. Don't lie to me and waste my time, i don't waste your's. Simple. If that's how you guys wanna communicate then by all means, put up a sign saying you're all full of bull and will not stay in contact. If i could, I'd even return my car right now back to you guys. I'd rather be car-less than have a car that i previously bought from here. Very disappointed and don't waste my time. More

Excellent service I was in need of a new car and Keith Frawley went above and beyond to help me find the perfect car for me! He ensured I was familiar with everything b I was in need of a new car and Keith Frawley went above and beyond to help me find the perfect car for me! He ensured I was familiar with everything before I drove off. Excellent car buying experience! More

Made me feel like a priority I have met a lot of sales professionals across my lifetime. Rocky Noland - Sales Manager is by far one of the best that I have ever worked with, not b I have met a lot of sales professionals across my lifetime. Rocky Noland - Sales Manager is by far one of the best that I have ever worked with, not because he sold me a vehicle...he listened to me. At that time, before changing our mind, we were set on having a Nissan Quest. Rocky was able to take one in on trade, and contacted me the moment it was available. Unlike most places, this vehicle was immaculate and fully detailed - showroom or move in ready, if you will. I attribute my buying decision/closure to him. We did not buy the vehicle, but to me it wasn't about that. We continue to keep in touch for my next vehicle process. I am hoping I can buy from him. Deal with Rocky! More

Great service and makes you feel like family This is a great dealership that I have bought cars thru and complete my services with them. Mike Cooper is a service rep there and he always take car This is a great dealership that I have bought cars thru and complete my services with them. Mike Cooper is a service rep there and he always take care of any issues and checks the warranty to see if it any issues are covered. Highly recommend this dealership and service department More

New F150 Lariat I recently purchased a new F150 from Jenkins and Wynne. My salesman was Dave Hawbecker, this was the 4th vehicle I have purchased from Dave and as alw I recently purchased a new F150 from Jenkins and Wynne. My salesman was Dave Hawbecker, this was the 4th vehicle I have purchased from Dave and as always I found him to be very helpful and professional. I described what I was looking for and he put me in the right machine and I felt treated me very fairly on my trade in and pricing of new vehicle. He took plenty of time to go over all the features on my new truck and answered any question that I had. Obviously I would recommend Jenkins and Wynne and Dave, I wouldn't have gone back to him 4 times in a row if I felt otherwise. More

Good service My wife and I purchased a new vehicle. We are very grateful to Steve Action Jackson; he was our salesman. He was very professional, very attentive, a My wife and I purchased a new vehicle. We are very grateful to Steve Action Jackson; he was our salesman. He was very professional, very attentive, answer all the questions that we had. He patiently explained to us the features on our new vehicle. He is an excellent representative of Jenkins and Wynne. More

Buying a Mustang 5.0 Very good customer service. Bryan Thomas was my salesman. He did a very good job!!! I will definetly recommend him and Jenkins and Wynn to anyone. Very good customer service. Bryan Thomas was my salesman. He did a very good job!!! I will definetly recommend him and Jenkins and Wynn to anyone. More

Buying experience Just wanted to say thank you Barry Parks for putting me into a 2018 Honda Civic EX. Love it. He took the time to explain the different vehicles and a Just wanted to say thank you Barry Parks for putting me into a 2018 Honda Civic EX. Love it. He took the time to explain the different vehicles and all the new features of each. He was very knowledgeable about setting up and showing me how to set all the new gadgets. I also want to thank Wes in finance for being patient with me. It was a pleasure to have a salesman like Barry Parks, he made the buying experience better. Highly recommend More

Awesome dealership and buyer experience!!! I was in the market for a new(used) F-150. After looking at several vehicles found one online at Jenkins & Wynne. My salesperson, Keith Frawley, was v I was in the market for a new(used) F-150. After looking at several vehicles found one online at Jenkins & Wynne. My salesperson, Keith Frawley, was very helpful and informative. The entire experience from driving on the lot to driving off the lot was less then 2 hours. We arrived near the end of the day and all the staff and financing folks were very nice and happy to stay over just a bit to get me into my new truck. I get many compliments and asked where I got my new truck and I point all of them to Keith at Jenkins & Wynne. I will definitely shop here again in the future when I need a new vehicle. More

HONDA Just wanted to say, "thank you Hrwg and JJ for being patient with me.' I know I was little confusing. I'm so happy with my new Honda Fit. Really appr Just wanted to say, "thank you Hrwg and JJ for being patient with me.' I know I was little confusing. I'm so happy with my new Honda Fit. Really appreciated you two working with me and letting me leave with a smile. More