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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,341 Reviews

2,341 Reviews of Jenkins Nissan - Service Center

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June 15, 2023

Compre mi carro aquí y me atendieron muy bien recomiendo por si alguien necesita comprar carro More

by Myriamarce65
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Poor I thought the diagnostic fee was only charged if you failed to have the repair made by the dealership? What is the point of making an appointment if you have to wait 2 hours? More

by rcrconnors7
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
Jun 13, 2023 -

rcrconnors7 responded

Poor I thought the diagnostic fee was only charged if you failed to have the repair made by the dealership? What is the point of making an appointment if you have to wait 2 hours?

June 13, 2023

No problems Takes a long time Not much else to say. I fell down Hurt my knees Someone had me sign a paper about the fall I will still come there More

by Phyl2010
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
June 13, 2023

The person that worked on my car did not put back the vent for my cabin filter or return my tire key. I had to go back and have them fix the filter and find my key. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Took an hour and 45 minutes for them to even put it up on the jacks I then watched two guys basically do nothing just talking to each other while I sat there watching and waiting patiently for them to actual More

by claytonzwicker
Recommend Dealer
No
Employees Worked With
Malaki Ettson, Malaki Ettson
June 13, 2023

Excellent Excellent experience at the dealership. Excellent experience while getting my car service at Jenkins Nissan. More

by ncrosby80
Recommend Dealer
Yes
Employees Worked With
Robin Rockey, Robin Rockey
June 13, 2023

Always professional and thorough. Always professional, thorough, helpful, and understanding to one's needs especially during these still tough economical times. More

by mikekhs99
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
June 13, 2023

Fast service and good price. Clean the waiting lobby. Fast service and friendly staff. Thanks More

by user044046
Recommend Dealer
Yes
June 12, 2023

2 1/2 hours for a standard oil change & multipoint inspection is borderline ridiculous! No apologies, no motivation, just a Sunday afternoon leisure stroll. Lalalalalalalala More

by tylerfox2004
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I remember back in 2008 we when my wife and I selected and purchased our frontier it was a great day Mr Bohannon helped us very much and we are still so thankful can’t wait until the next interval service More

by rstegall50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
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