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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,198 Reviews

2,198 Reviews of Jenkins Nissan - Service Center

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September 24, 2024

They tell you a price and when you go there is another price. And least but not less, they don’t respectfully people time. 2 hours for an engine oil and filter More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dk
September 24, 2024

Great service very informative kids loved the waiting room and complementary snacks. Nice that they offer a car wash option More

by h.stewart84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Dee was so helpful and provided excellent customer service. He answered all my questions and went above and beyond to help me and keep me informed. More

by CLARIBEL_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee in service
September 21, 2024

It was excellent in the time it took for the oil change. The people were friendly and told the things I should address with my car in the future. More

by cheryllynn3661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ryder
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Willing to add to the service fees but not fully inspect the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turn More

by jdegracia82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Finished in timele matter. Very good. Why do I have to put 15 word minimum? More

by joenarkon
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Didn’t have the part on time, asked for a car wash and didn’t get it, missing small piece in my car. More

by ardep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee
September 19, 2024

Pretty good, besides the speed of service, and quality of service. The other day I paid for a tire rotation and when I got my car back the tires were never rotated! The only reason I still give a good rating More

by Danielplumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
September 17, 2024

Unlike any customer service we received in 50 years. Outstanding positive attitude with complete focus on the customer. Pricing, timeliness, and completion were very good. More

by j7j1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin in Service
September 16, 2024

Service is good and the customer service team are good. Takes a while to do an oil change and tire rotation even though you have an appointment. More

by glfraley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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