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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,337 Reviews

2,341 Reviews of Jenkins Nissan - Service Center

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July 20, 2023

They were nice and very professional. They were very patient and understanding to me and my concerns. More

by salgodinez813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

The hood of the car was rusted, but there was no explanation. Fee was too expensive. More

by shing.go.go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carmona
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Great. Thanks Great experience thank you. I will Be back May God bless you all More

by pearl0804
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
July 18, 2023

As usual, the service technician answered all my questions and got everything done as promised. I was in and out in no time. The price was fair. More

by drae313
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Service is always great. Coffee snacks and water always available. Customer service is always great More

by ZEORTIZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
July 17, 2023

Had a oil change. When I got there , there was 3 cars and they still got me by in 5 minutes. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Don't know who took care of m3..
July 17, 2023

Worst service ever after waiting 3 hra just for oil change. They orientation for the prices wasn’t accurate plus knowing that im a client not for that dealer but from jenkins they didn’t make the diff More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Wait time is very long. Service advisors are rude and pushy. They don't explain why they want ypu to get the service and when you decline they push more by asking personal q More

by Lisa K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

For being my first time, the treatment was awful. I had an appointment and made me wait for my vehicle for almost 2 1/2 hrs. When I went to ask the rep, she was condescending stating that mechanics h More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

The work was done correctly, but if you have a car for almost a week and spend $2,100 on the work, why can’t you offer a loaner car??? I missed appointments and couldn’t go anywhere! When I tried calling More

by averamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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