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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,337 Reviews

2,337 Reviews of Jenkins Nissan - Service Center

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July 26, 2023

Scheduled appointments mean nothing. A two-hour and forty-five minute wait for an oil change and tire rotation, even with a tire repair is unacceptable. More

by littleauburndale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

she was very kind and full of detail about my car, I call that a pleasure, you rarely see that. More

by larry.l.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

It was great place not only for service but also for getting a cat highly suggest Sami Sulaiman More

by Mayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami sulaiman , Robin Rockey, Malaki Ettson
Jul 24, 2023 -

Mayra responded

10/10 place

July 23, 2023

Angela Fisher was great with helping getting my car serviced. Appreciate the help she provided. Great customer service. More

by hillerw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

They did the oil change but didn’t ask what kind of oil and I have a brake light on but didn’t let me know until after they was done with the truck so I think I will go to another dealership next time More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Malaki Ettson
Jul 22, 2023 -

NA0 responded

They did the oil change but didn’t ask what kind of oil and I have a brake light on but didn’t let me know until after they was done with the truck so I think I will go to another dealership next time

July 21, 2023

Jenkins Nissan is the worst dealership and service department ever dealt with in my life More

by GATORGIRL4279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaki Ettson
July 20, 2023

They were nice and very professional. They were very patient and understanding to me and my concerns. More

by salgodinez813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

The hood of the car was rusted, but there was no explanation. Fee was too expensive. More

by shing.go.go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carmona
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

As usual, the service technician answered all my questions and got everything done as promised. I was in and out in no time. The price was fair. More

by drae313
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Great. Thanks Great experience thank you. I will Be back May God bless you all More

by pearl0804
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
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