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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,330 Reviews

2,330 Reviews of Jenkins Nissan - Service Center

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September 15, 2023

Ashley very informative and pleasant. She kept me informed of my status and helped me find my car. More

by lisaarett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
September 14, 2023

Went in for an oil change tire rotation, and a recall on the back seatbelt. They took six hours to do this. This is very unacceptable. If it’s gonna take more than two hours they need to let somebody know a More

by rodney4702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Malaki Ettson
September 12, 2023

Sami was very welcoming and courteous! He greeted myself and my 5 month old kindly and offered snacks and a drink. More

by Toinfinity.ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

No communication No consistency in information given Lack of ability to back tract and see past quotes or service men prior to this visit More

by iikab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Always get great service and it keeps me coming back! I highly recommend Jenkins Nissan! More

by jfreeze1635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Was satisfied how accommodating the staff was. The fact I had a coupon for a free oil change topped it off. If every visit was as satisfying as this one I’ll be very happy. Good job. More

by ellisbavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

I never get a call to let me know my car is done being serviced. I always have to call and ask. More

by yves8836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

It took 4 hours for 8am oil change appointment. Cost $30 more than I was quoted. More

by Gwgray5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
IDK
September 09, 2023

Made appointment, but took way longer than expected, should not take so long with an appointment. More

by zgm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I had asked the service writer not to put the sticker on the tint inside of my windshield so when I got in the car, it was on the tint I was very angry about this. More

by KIMBERLYMP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
2.0
This rating includes all reviews, with more weight given to recent reviews.
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