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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,204 Reviews

2,204 Reviews of Jenkins Nissan - Service Center

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October 18, 2023

Valve stem covers were not put back on tires after replacing tires. Service rep was great however the time waiting was a little much. I had an appointment for 1pm and left close to 6pm. Just for repla More

by seth.casavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

After making an appointment still waited 2. 5 hours for an oil change disrespectful and disgusting More

by sbrosie6195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
October 16, 2023

Very friendly and not pushy. Great experience talking with him about Nissans. Enjoyed the conversation. More

by berryfamily2
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
October 16, 2023

The pricing for the services was too much for me picked up a vehicle wasn't completed then try to charge me a different price for something different that I never brought my car in for so I'm not too happy More

by ANTONETTEM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Sami approached me during a service appointment and offered to help me with upgrading my vehicle. Such a nice guy to talk with and easy going. When I’m ready, I’ll be sure to see him. More

by Dian_pilipina17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Great I had a great experience last time I was there. The wait was not long. More

by J90antonio
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
October 12, 2023

Workmanship was not very good you pulled a bait and switch on the price the truck was dirty and scratched More

by FAYE1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

I'M REALLY SATISFIED WITH ANGELA,SHE'S A GOOD ADVISOR SHE'S HAVE A LOT KNOWLEDGE. I'LL RECOMMEND HER APTITUDE TO MY FRIENDS More

by JOEROD2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Last visit was super dissatisfied, after leaving the vehicle for a weekend the main service item was missed. Was charged for two items that was not needed, the problems still persist after visit. Been g More

by santosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Fisher
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Brought my vehicle in for service. First time at this dealership. The advisor was very friendly and welcoming. They were very respectful of my time and were not pushy at all. They laid More

by dthao02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Winslow
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