Jenkins Nissan - Service Center

They are always very kind and keep you updated. And let you know if there's anything else you need to do when you come in. And let you know if there's anything else you need to do when you come in. More

Communication could do some work but experience is average. Need a better system for checking in cars and waiting for a tech to check you in is unorganized average. Need a better system for checking in cars and waiting for a tech to check you in is unorganized More

In my opinion this dealer have very bad customer services and I don't recommend. Thanks to the help of Sami and Carlos I was able to solve it, but it seems disrespectful to me that they take advantage of p and I don't recommend. Thanks to the help of Sami and Carlos I was able to solve it, but it seems disrespectful to me that they take advantage of people who do not speak English well, that is a personal lesson but it is not fair to scam people by doing things that are not authorized and charge an unrequested item having specified in the entry that it was necessary. I specified that I only needed the 5000 Mile service and the girl Ashley Mathis told me to change the oil and filter to which I said yes, she shows me the paper and I sign (my mistake was not reading and trusting) believing in It was agreed to only change the oil and filter, it turns out that they make unauthorized changes and charge me an amount for a service that I did not request. Be careful and check well. Out of respect for customers, cashiers should have more empathy and look people in the face when making transactions. Gracias a la ayuda de Sami y Carlos pude solucionarlo, pero me parece una falta de respeto que se aprovechen de personas que no hablan bien inglés, eso es una lección personal pero no es justo estafar a la gente haciendo cosas que no están autorizados y cobran un artículo no solicitado habiendo especificado en la entrada que era necesario. Especifique que sólo necesitaba el servicio de las 5000 Millas y la chica Ashley Mathis me dijo cambio de aceite y filtro a lo que yo le digo que si, me muestra el papel y yo firmo (mi error fue no leer y haber confiado) creyendo en que fue lo acordado sólo cambio de aceite y Filtro, resulta que me hacen cambios no autorizados y me cobran un monto por un servicio que yo no solicité. Tengan cuidado y verifique bien. Por respeto a los clientes las cajeras deberían tener más empatia y mirar a la cara al hacer las transacciones. More

The service department is always accommodating when ever I show up without with no appointment and checks my problem before doing any maintenance then give me a detailed explanation of what the issue is. I I show up without with no appointment and checks my problem before doing any maintenance then give me a detailed explanation of what the issue is. I really appreciate them for the time and energy they put into there work. More

Service slow had Appointment still sat for close 21/2 hrs for a oil changed AWUFUL for a oil changed AWUFUL More

I bought my Nissan rogue sport on the other side of florida. I’ve been to two Nissan dealers since then. Jenkins is the third. The first two were chaotic in the dealerships. What a wonderful dealer florida. I’ve been to two Nissan dealers since then. Jenkins is the third. The first two were chaotic in the dealerships. What a wonderful dealership Jenkins is. Wonderful staff in service and sales. I had a recall on my key fobs from Nissan. Jenkins gave me a free oil change and an inspection on my vehicle. Super fast and just a very nice experience here. Thanks so much. My dad owned a Ford and Jeep dealership in Illinois. I was parts and service at the Ford dealership. This is how I ran the Ford dealership and today brought back super nice memories. Everything going smoothly at Jenkins. More

Smooth and easy. Everything was worked out before service. Some suggestions were made. No pressure. Good experience. Everything was worked out before service. Some suggestions were made. No pressure. Good experience. More

5pm appointment, was advised 1 hour, almost 2 and a half hours later finally completed oil change. No one bothered to let me know, as my wife was waiting for us at the restaurant at 6pm, she finally went ho hours later finally completed oil change. No one bothered to let me know, as my wife was waiting for us at the restaurant at 6pm, she finally went home ar 7pm. No one seemed to care when I brought it up. Likely will not return to the dealership for sales or service. More

They explained everything to me very simply and very kindly. Offered advice and suggestions about the repairs. Very appreciative! kindly. Offered advice and suggestions about the repairs. Very appreciative! More

Always get. Great service and fast gets me in for service and when I leave with a smile it’s a plus Great service and fast gets me in for service and when I leave with a smile it’s a plus More