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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,355 Reviews

2,355 Reviews of Jenkins Nissan - Service Center

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May 19, 2022

Great service. Got to my car quickly and was out in 35 minutes for an oil change. More

by 4ever1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
May 19, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

May 13, 2022

It was ok experience for it to be my first time I just thought with any service you get a car wash which is not true! More

by dunbandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
May 16, 2022 -

Jenkins Nissan responded

Hi, it's upsetting to hear that your experience was anything but stellar. Please contact Kendall Miller at kmillerjn@yahoo.com at (866) 925-0348 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 11, 2022

My experience with this dealership was nothing short of amazing. When I first came in I wasn’t expecting to leave with a brand new vehicle since I originally came in for an oil change and ran into some iss More

by Jlhayes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
May 11, 2022 -

Jenkins Nissan responded

Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We sincerely value your business and look forward to your next visit!

May 10, 2022

Love the 10 dollar oil changes help my truck with 225,000 and going strong More

by DEMARTINOMIKE2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Jenkins Nissan responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We hope you have a great day!

May 04, 2022

Thanks to Eugene for making sure everything was double checked on my vehicle before my road trip. More

by PMOSCOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 04, 2022

I have been going to Jenkins Nissan for 5 years now. I have purchased 3 Nissan Altima's in a row! Huge fan of Nissan. Just wish their service department didn't take so long but other than that, great jo More

by ncolon83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jenkins Nissan responded

Thank you for choosing Jenkins Nissan as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 04, 2022

Jenkins Service team is Amazing, I can in with a flat tire with no appointment and they fix my car got me an oil change, in and out real fast with great quality to workman's ship. More

by smirf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan was nice and polite , Sean Wren, Dylan Craig, Anacario Rivera, Will Repko, April Waters, Tyler Mathis
May 05, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Thank you so much again for your feedback! We hope you have a great day!

May 03, 2022

I give high marks for the service center at Jenkins Nissan. I recently had an appointment for an oil change. When I arrived I was promptly greeted by the service advisor who wrote up my work order. Got More

by robertbyers54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
May 04, 2022 -

Jenkins Nissan responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 03, 2022

Service was quick, plenty of room in waiting area, the price for oil change was raised 66% over the $6. my salesman told me I would get, also marks on Pearl white front bumper from tech dragging bulk oil More

by RIHABO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Jenkins Nissan responded

It's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

May 02, 2022

I was an hour early for my appointment and they took me before my scheduled time AND they answered every question that I had and worked super fast and efficiently. ROBIN is always a pleasure to do busines More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
May 03, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

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