Jenkins Nissan - Service Center

Luis F. Romero, Sales Consultant, was very rude. While waiting for service we tried to change the channel on the TV since it was only my family in the waitin Romero, Sales Consultant, was very rude. While waiting for service we tried to change the channel on the TV since it was only my family in the waiting area. He came out of his office and scolded us and told us to leave it on FOX News. He told us some people like this channel and he is one of them. He told us to find a different TV if we wanted to watch something else. Is this how you treat your customers? I thought the TV in the waiting area is for your customers? Shouldn't the employee be working and doing his job? If you want good customer service, don't look at Jenkins Nissan. More

The representative was knowledgeable, professional and extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. More

The time of the appointment was respected. Staff was friendly and efficient . The oil change was done within reasonable time. Staff was friendly and efficient . The oil change was done within reasonable time. More

Asked that my right rear tire be checked for a slow leak, was told it was fine, no problem found. The next day - Saturday- I had plans & found that my "no problem" tire had 18 psi! I'm 81 & my husband is 82 was told it was fine, no problem found. The next day - Saturday- I had plans & found that my "no problem" tire had 18 psi! I'm 81 & my husband is 82 so things he could normally handle are no longer possible. We must rely on our auto dealership/service department to provide good service. Very disappointed as I looked at the service order & did not see my request for tire check even noted by Service Advisor. These things are important for safety! More

Robin my service advisor was super friendly and was able to talk me through all of the services my vehicle needed. to talk me through all of the services my vehicle needed. More

Horrible prices and customer service! I will not be returning here ever again. I will travel a hour away before I return to this dealership I will not be returning here ever again. I will travel a hour away before I return to this dealership More

I had a 120pm appt & my car did not get worked on until over 2hrs later for an oil change.0 communication until I asked what was taking so long…Poor customer service over 2hrs later for an oil change.0 communication until I asked what was taking so long…Poor customer service More

Very friendly, professional, explained in detail my problem. Repaired my car on time. Great job. problem. Repaired my car on time. Great job. More

I've had the pleasure of having work done at this dealership on 2 different occasions and Iust say it was an exceptional experience.....jay pee the first time and Ronny the second time and they both dealership on 2 different occasions and Iust say it was an exceptional experience.....jay pee the first time and Ronny the second time and they both were outstanding with communication and getting everything I needed done taken care of More

Love taking my car here the service guys are always professional, prices are super high though. professional, prices are super high though. More