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Jenkins Nissan

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,415 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year! Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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4401 State Road 33 N

Lakeland, FL

33805

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Showing 5,415 reviews

January 07, 2023

It was a pleasure dealing with Carlos and we left happy and with the car we wanted. More

by Dtanner2k3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gutierrez
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Jan 09, 2023 -

Jenkins Nissan responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

January 06, 2023

Charged me for extra xxxxxxxx I didn’t need and tried to say there was no brake fluid in my car More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
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Jan 09, 2023 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

January 06, 2023

I was pleased with the service provided and The employees were very kind and professional. Thank you More

by EDELGADO-BENITEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name sorry
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Jan 09, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2023

The best service in the world very recommended to anyone. Super efficient customer service and friendly staff at all times super recommended. More

by Edelysq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Jenkins Nissan responded

Thank you for reviewing your experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 04, 2023

I received terrible customer service and the costly repairs in my car were done incorrectly More

by mrroberts9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
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Jan 05, 2023 -

Jenkins Nissan responded

Thank you for bringing your recent service experience to our attention. We want all our customers to leave with feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

Jan 09, 2023 -

mrroberts9 responded

I took my car to Jenkins Nissan to have the A/C repaired for a cost of $2,400 and not only the A/C was not connected properly but now there is no heat coming out of the driver’s side vents. Also there is no air coming out of one of the vents on the driver’s side when the fan is on. This is unacceptable customer service.

January 04, 2023

My dip stick was broken when I went to get my oil change and robin the service advisor alone with the manager was trying to blame it on me and not pay for it. She also started to argue with me, how unprofes More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Malaki Ettson
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Jan 05, 2023 -

Jenkins Nissan responded

Thank you for bringing your recent service experience to our attention. We want all our customers to leave with feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

January 04, 2023

This dealership is amazing. From my first contact with Melanie up to the guys that set my dash up to leave were all amazing. Without the Lord and this dealership, I probably w More

by littlemiss1065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alai Abukhdair, Ramon Brito
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Jan 05, 2023 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

January 04, 2023

Courteous thorough attentive personalized service with a smile. Appreciate the evening hours and the flexibility More

by G Clef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
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Jan 05, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

January 03, 2023

The service was good except for the long wait. I scheduled an appointment by calling the dealership directly then was told it would be four hours because they had over 100 appointments that day. T More

by HNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Rockey
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Jan 04, 2023 -

Jenkins Nissan responded

We apologize for the wait you experienced at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

January 03, 2023

They were definitely willing to work with me on the price and find an option to fit what I wanted to pay monthly. More

by sagedupree727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
Report | Print
Jan 04, 2023 -

Jenkins Nissan responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

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