Back

Jenkins Nissan

Lakeland, FL

4.5
5,415 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year! Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
Contact Dealership

4401 State Road 33 N

Lakeland, FL

33805

Directions

By Type

Showing 5,415 reviews

January 11, 2023

They don't keep their time sitting there for 3 hours for an oil change taking people that came in after me the terrible service More

by lrivera5191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

January 10, 2023

Tried to sell me a loan I did not want and the price was subject to getting the loan. The financing @7% or more for 6 years with prepayment penalties and trying to verbally convincing for the details on th More

by mpatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Ali and GM
Jan 11, 2023 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

January 10, 2023

I made a 10:00 appointment to get my oil changed; over 2 hours later, it still wasn't finished. 2 hours! How long should a simple oil change take, especially when I have an appointment?! To top it off, whe More

by GATORMAN1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

Jan 15, 2023 -

GATORMAN1013 responded

As I stated in my review, there were 2 major issues: the time taken to service the truck (over 2 hours when I had an appointment), and the rude, completely lackadaisical "don't give a crap" attitude of your service manager in how long the service was taking. No service should EVER take 2 hours when a customer has made an appointment ahead of time, and I honestly think having personnel like your service manager does nothing but harm the overall look of your business. As I said, I will never come to Jenkins Nissan again because of this man. I was always taught in business that treating the customer well is the first priority; it is too bad your service manager did not get the memo, or else he really doesn't give a crap about the customers he deals with each day. If it is the latter of these, I feel very sorry for your dealership, you are definitely headed in the wrong direction... Jim Wiggs

January 09, 2023

Good sales men very honest, helpful, respectful. Made the whole experience of buying a car less stressful More

by Jessicajpjp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alai Abukhdair
Jan 10, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2023

Took my car in the night before and it was already done before the scheduled appointment. More

by cpbrown55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 10, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 09, 2023

Luis was very helpful and professional to get the deal through. The best salesman I ever worked with. Regards Abdul More

by abdu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Jenkins Nissan responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

January 09, 2023

Had and issue with tires out of balance on my 2019 Armada. Service did and road force balance. The vehicle is fine now More

by milewis1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

Jan 10, 2023 -

milewis1965 responded

You're welcome! We be returnimg for future maintenance, when needed

January 08, 2023

Luis was very knowledgeable about the vehicle and spent time showing us how everything worked. I would definitely recommend him to anyone looking for a car. More

by BOBBI.START
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Jenkins Nissan responded

Thank you so much for your praise and kind comments about Luis! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

January 07, 2023

I'm happy with the attention of carlos! ! I got the car I want. It was great attention and a fast process I'm grateful! More

by gutierrezanayte07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gutierrez
Jan 09, 2023 -

Jenkins Nissan responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

January 07, 2023

They were very polite and curious. They let me know other things I needed to have done on my car. More

by DNU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
227
...