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Jenkins Mazda
Ocala, FL
345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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345 Reviews of Jenkins Mazda
July 15, 2015
Routine oil Change My experience was outstanding overall. I was received professionally by the service department and offered coffee, donuts and a comfortable seat in th My experience was outstanding overall. I was received professionally by the service department and offered coffee, donuts and a comfortable seat in the waiting area. All service required was completed in a timely and expeditious fashion. The specifics of my service were reviewed with me upon completion. I would not hesitate to return for future service and will definitely refer my family and friends to the outstanding service department at Jenkins Mazda of Ocala. More
by miata2013
Employees Worked With
Leo, Greg
July 13, 2015
I drive 50 + miles just so I can use your services. Thanks This group always treats me as if I am someone special! They always listen and correct any problems I'm having without making me feel a dumb This group always treats me as if I am someone special! They always listen and correct any problems I'm having without making me feel a dumb More
by Ladymazda driver
Employees Worked With
Jared
July 10, 2015
Leo Kasper -Service I bought my car in October 2012 in San Antonio,Texas .We moved to Florida in July of 2013.I liked my Dealer in Texas ,but I learned more from L I bought my car in October 2012 in San Antonio,Texas .We moved to Florida in July of 2013.I liked my Dealer in Texas ,but I learned more from Leo today 7/10/15 than I did in all the times at any other Mazda Dealer.He's ordering a part for my car & will call me when it's in.You have a jewel in Leo Kasper.He could teach Manager's a lot.Not only the knowledge of the product,but about how to treat customer's.I had my own business in Texas for 30 yrs. in Texas,& I wish I had known him then.I certainly have hired him. Sincerely: Marvin R. Methvin More
by Mazda
Employees Worked With
Leo Kasper
February 27, 2015
even with leaving the car overnight, I'll be back I had a flat tire on the back of my Mazda three this past Saturday, it was after lunchtime and I could not find a spare tire to match the brand on the I had a flat tire on the back of my Mazda three this past Saturday, it was after lunchtime and I could not find a spare tire to match the brand on the car. I called Jenkins Mazda who did not have a spare in inventory, they even suggested a couple of other tire dealers, They did not stock the tire either. But I've had really good service at Jenkins Mazda in the past and ordered the tire from them. The tire was ordered on Monday was too have been delivered on Tuesday and installed. But due to the storms in the Atlanta area the tire didn't make it till Wednesday. But even with this the service department came through. And of course thanks to Greg and Leo at the service desk and the coupons in the mail the car will be back for the next service requirement. More
by Joe Niles
Employees Worked With
Leo and Greg
January 24, 2015
Would Recommend To My Friends Found Everyone Friendly. Job Completed When Promised. Lounge Area Very Clean. Talked With Finance Mgr About A Problem. He Called Mazda To Try To Re Found Everyone Friendly. Job Completed When Promised. Lounge Area Very Clean. Talked With Finance Mgr About A Problem. He Called Mazda To Try To Resolve Problem. They Were Not Helpful. After Getting Off The Phone, He Explained What I Should Do To Solve The Problem More
by craig
Employees Worked With
service mgr
December 02, 2014
good experience It was a good experience I had. I would go back there again. I enjoyed the environment and the people there. they made sure that I got want I wanted. It was a good experience I had. I would go back there again. I enjoyed the environment and the people there. they made sure that I got want I wanted. More
by robert_harris30
Employees Worked With
steve and joe
November 23, 2014
4th Auto Purchase I just bought a fourth car from Jenkins Mazda. I've been pleased with all my dealings with them. And their service dept. is great. I just bought a fourth car from Jenkins Mazda. I've been pleased with all my dealings with them. And their service dept. is great. More
by blytton
Employees Worked With
Joe and Brandon
October 31, 2014
We care and we are here to help you Great customer service, caring staff, clean showroom. James was attentive to our situation., accomadated my children while I was with management and f Great customer service, caring staff, clean showroom. James was attentive to our situation., accomadated my children while I was with management and finance office. Thanks to all for your support and understanding about my situation. More
by Sammypga2
Employees Worked With
James M, Ed and management
October 21, 2014
New car purchase Ed and Leo worked with me to get the exact car that I wanted that fit mine and my special needs son's criteria. They did their magic with the numbers Ed and Leo worked with me to get the exact car that I wanted that fit mine and my special needs son's criteria. They did their magic with the numbers to get me the most for my trade which had a huge amount of miles on it and got me financed with a lender at a decent finance rate. Ed made sure to walk me through the building and introduce me to the Mazda team(parts, service etc.). I hope to have my Mazda 5 for a while. But would definitely come back for future purchases as well as recommend them to friends. Sincerely, Kathy & Dylan More
by kathy conaway
Employees Worked With
Ed
October 21, 2014
looking for easy access into vehicle Joe Martinez worked with us to find just the right car for my wife to get in and out easily.Good price for trade in . Joe Martinez worked with us to find just the right car for my wife to get in and out easily.Good price for trade in . More
by Frank Michalski
Employees Worked With
Joe
