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Jenkins Mazda

Ocala, FL

4.7
345 Reviews

1740 SW College Road

Ocala, FL

34471

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345 Reviews of Jenkins Mazda

January 19, 2016

One of the best car buying experience We bought a Mazda CX-7 a few days ago and we love it! My family and I was greeted the second we stepped out of our car. Since it was on a Saturday you More

by jmeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Elder
Jan 19, 2016 -

Jenkins Mazda responded

Wow! This is exactly the type of service we want all our customers to experience. Thank you for sharing this feedback. We appreciate your business and the kind words. Your referrals mean the world to us!

January 19, 2016

One of the best service experiences ever. I was trying to get home to North Carolina after visiting family in Florida over the holidays and was having issues with my Mazda 3 shutting off due t More

by cddey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phyllis Gibbons
Jan 20, 2016 -

Jenkins Mazda responded

Thank you so much for the kind words! Phyllis is a great team player and we're thrilled she was able to help you when you needed it most.

January 17, 2016

Great Customer Service Ramiro "rams" Perez is great sales man! I have already bought 2 cars from this specific sales man. He knows exactly how to sell anything and make sure More

by Mazda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro "rams" perez
Jan 18, 2016 -

Jenkins Mazda responded

Thank you so much for the glowing review. Rams is a great team member for sure. We appreciate you trusting Jenkins with your vehicle purchase. Your business means a lot to us. Thanks for being part of the Jenkins Family!

January 02, 2016

buying a car a Jenkins mazda had a very good experience buying a car - Salesman was very professional. Would recommend this dealership to anyone interested in a new SUV or other More

by pittypat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Damore dont know the salesmans name
Jan 04, 2016 -

Jenkins Mazda responded

Thank you for the positive review! Your business is appreciated and referrals mean the world to us. We look forward to seeing you at the dealership for routine maintenance on your vehicle!

December 27, 2015

Great maintenance service Fast and efficient oil change and overall review of my car. Will go back again for regular suggested maintenance work for my car as needed. More

by Dee71970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason?
Dec 28, 2015 -

Jenkins Mazda responded

Thank you for the positive review. We appreciate you trusting us with the maintenance of your vehicle. We look forward to seeing you back at the dealership for future service visits!

December 23, 2015

Excellent service and treatment I had an Excellent experience with this dealership and my salesman. He was very professional, gave me Excellent service, Very helpful and patient. More

by Maria2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Dec 23, 2015 -

Jenkins Mazda responded

Thank you so much for the positive review and kind words about Brian. He's a great salesman! We appreciate your business and hope to see you around the dealership for routine maintenance on your vehicle!

December 22, 2015

Absolutely wonderful experience. Love the vehicle we got. Excellent service. Wonderful people in all departments. The car is a true joy to drive and my husband, who has health issues, is very comfortable in More

by MikeMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ramiro Perez
Dec 22, 2015 -

Jenkins Mazda responded

Thank you so much for the kind words! We really appreciate your business. Welcome to the Jenkins Mazda family!

December 21, 2015

Our First Mazda Our deal went down the tubes by a bad bussiness management Team That does not know there job we went another dealership in less them Hour we was ap More

by JeffnDawn2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason & Charlie
Dec 21, 2015 -

Jenkins Mazda responded

Your positive review means the world to us! Thank you so much for trusting us with your recent vehicle purchase. Welcome to the Jenkins Mazda Family!

Jan 06, 2016 -

Jenkins Mazda responded

I'm sorry to hear things went poorly. Feel free to call me at the dealership to discuss the situation and I will help if possible. Thanks. Lisa Varner, Customer Relations Manager @ Jenkins Mazda

December 19, 2015

recall repair This dealership is always friendly. At my departure you all gave me a free car wash. I took advantage of it but I believe they were having a bad day More

by bbp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I have forgotten his name but he sat at the front desk when I came in for my 11:00 appt.
Dec 29, 2015 -

Jenkins Mazda responded

Thank you for trusting us with the maintenance of your vehicle! We appreciate your business.

December 15, 2015

We are People Two years ago i got sick and because of that I lost my jobs. I couldnt keep up with the bills and my credit took a big hit. I wanted to buy a SUV be More

by kouban25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Dec 15, 2015 -

Jenkins Mazda responded

I'm so sorry to hear things didn't work out for you when it came to financing your vehicle. We offer vehicle financing as a service to customers who choose to buy a car from us. Unfortunately, financial intuitions make the ultimate decisions about finalizing loans (or not doing so). I can certainly understand your frustration. If there is anything I can do to help further, please don't hesitate to contact me directly at 352-620-9000 ext. 3738. Sincerely, Lisa Varner, Customer Relations Manager

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