Jenkins Mazda

Zero for sales service Service involved was internet purchase of car and was expecting quick transaction. Arrived before 10am opening on Sunday. Car had not been detailed, Service involved was internet purchase of car and was expecting quick transaction. Arrived before 10am opening on Sunday. Car had not been detailed, exhibit ding in paint down to Aluminum fender, paint finish had terrible swirls all over the body finish, quotes indicated 8 and 14 miles but vehicle odometer was 260+ miles, missing one cup holder, vehicle originally advertised with 17x8 Bronze Konig Ampliform wheels but wheels had been removed and replaced with GT model wheels(dark silver metallic) not the original black metallic wheels of the Club. Request to have pinstripes removed had been accepted but not fulfilled. Spline drive socket and Allen wrench belonging to the Konigs were still in the car and might have left with me had I not brought it to the teams team's attention... I had to leave the Jenkins Mazda to go check my family out of the hotel and take them out for food as it was 11:20 before the car went to detail. After eating, and coming back to finish finance paperwork, it was after 1:30 before we were wrapping up financing. Car left the dealership with well over 45psi cold in the tires, probably more. Measured hot at 56psi on the road. Sales staff said the wheels were the original wheels "because they kept them" when in fact the wheels had been swapped off a GT to get the Konigs off. I had to prove this to them with the brochures info and every other car out on the lot. Staff should be more informed and have better inventory/parts tracking. I was very displeased with the entire experience, not the fault of anyone person, but the total sum of all items above. For the chip in the fender, I was offered the paint pen by mail, which I haven't gotten yet a week later. I was already invested in this car with a drive down to Orlando from Atlanta, a short notice trip for 4 to Disney for a day, hotel's night stay...I was left the option to take it as is or leave it. Had this happened in Atlanta, I would have walked away based on the chipped swirled paint, or the Odometer not being what was quoted. In comparison, 5 Star Mazda in Macon, GA, 2 hours from me, had my previous 2018 Miata with 5 miles on odometer, as listed, flawless paint finish, everything included, car detailed and ready upon my arrival, they didnt have my license, insurance or credit check authorization (like Jenkins had well days ahead of time) and I was in and out of there as fast as I could sign the paperwork. A 5 star experience. Maybe they set the bar too high, but that transaction went as smooth as it could. Jenkins could raise their bar significantly based on my personal experience. More

Calib made my Mazda purchase effortless. Polite, professional, and no haggling over the price of the vehicle. Anyssa n the finance department was a delight. I highly recommend this dealership for yo professional, and no haggling over the price of the vehicle. Anyssa n the finance department was a delight. I highly recommend this dealership for your next vehicle purchase. More

Calib did a Great job and was very knowledgeable about the vehicle. Would highly recommend Calib as a sale men and Jenkins Mazda. Great Job!!! the vehicle. Would highly recommend Calib as a sale men and Jenkins Mazda. Great Job!!! More

Amazing. I have never had such a pleasant experience. Everyone at Jenkins Mazda was welcoming and helpful. Eager to serve. Best car buying experience I have ever had. Will recommend to anyone I know lo Everyone at Jenkins Mazda was welcoming and helpful. Eager to serve. Best car buying experience I have ever had. Will recommend to anyone I know looking for a vehicle. More

Great Experience! I have spent weeks researching and reaching out to dealerships. Through all of these experiences I have interacted with a number of sales agents but h I have spent weeks researching and reaching out to dealerships. Through all of these experiences I have interacted with a number of sales agents but had THE BEST experience at Jenkins Mazda - also, I live in Tampa, FL. George and Brandon listened to my needs and truly made an effort to find the car I envisioned. They also made the hours my fiance and I sat at the dealership easy and fun. Anyssa was also wonderful - she was efficient and offered thoughtful recommendations. More

Fun and very helpful Brandon was very helpful in finding my ideal car, and worked with me every step of the way. He catered to all the needs I needed my car to have and lo Brandon was very helpful in finding my ideal car, and worked with me every step of the way. He catered to all the needs I needed my car to have and lo and behold I received what I believe is an ideal car. More

Excellent salesman, great experience My wife bought a new car today and it was a great experience thanks to our salesman Brandon Couto... He was friendly, not pushy and easy to deal with. My wife bought a new car today and it was a great experience thanks to our salesman Brandon Couto... He was friendly, not pushy and easy to deal with... In short, be is "good people"... If you need a car, do yourself a favor and go see this nice young man..You won't regret it.. More

Purchase of Mazda CX-5 My salesman, Brian Bly was excellent to deal with. He is very knowledgable and was excellent at explaining all the option and trim levels of the Mazd My salesman, Brian Bly was excellent to deal with. He is very knowledgable and was excellent at explaining all the option and trim levels of the Mazda CX-5. There was some back and forth with negotiations but in the end we were able to reach a good agreement. I was very impressed that they took my vehicle and a utility trailer that I had in trade. Brian drove to my house to pick up the trailer. That was excellent customer service and saved me from having to drive back home and return with the trailer. More

Always great service! Timely, knowledgeable and affordable service for my Mazda CX 5. Katelyn goes out of her way to be accommodating. Would recommend this service dept. h Timely, knowledgeable and affordable service for my Mazda CX 5. Katelyn goes out of her way to be accommodating. Would recommend this service dept. highly. Most likely, the best dealer service department I've ever dealt with. More

WOW!!! We received a brochure in the mail from Jenkins Mazda so my husband & I decided to try one more time to upgrade our vehicle. We had been turned down a We received a brochure in the mail from Jenkins Mazda so my husband & I decided to try one more time to upgrade our vehicle. We had been turned down a few times prior. Gage Girton was our salesman. My husband & I had already figured that we'd yet again walk out of another dealership disappointed. But somehow Gage got us a deal! When he shared the news with us, we were quite skeptical but he made it happen! We were actually prepared to be turned down again. Thinking to ourselves, "Let's see what lie they'll tell us this year!" We appreciate the courtesy of the entire staff. Timi Thomas was persistent in getting us to come in to give them a try. Anyssa Amaya was very friendly when we were finishing up our paperwork. Hats off to Jenkins Mazda & the ones who made what seemed to be impossible a reality. Everything on that brochure was actually true. We were impressed! More