1,329 Reviews of Jenkins Kia of Ocala - Service Center
The Staff were extremely pleasant to deal with starting right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! More
Craig Small , Service Advisor and Matt Dilapi Master Mechanic took excellent care of me and my car. These two guys are the best. I highly recommend Jenkins KIA Mechanic took excellent care of me and my car. These two guys are the best. I highly recommend Jenkins KIA More
I was very pleased with the service manager and service. My car was done by the time that was promised. My car was done by the time that was promised. More
Excellent service. Professional and always great with keeping us up to date with the repairs. Chris in service is great to work with when either of our vehicles are in Professional and always great with keeping us up to date with the repairs. Chris in service is great to work with when either of our vehicles are in need of service. Highly recommend Jenkins Kia. More
If I didn’t trust Jenkins Kia, I would not travel 40 minutes from my home for them to protect my investment. Chris in the service department was awesome, and Alex in the sales department made sure to in minutes from my home for them to protect my investment. Chris in the service department was awesome, and Alex in the sales department made sure to introduce herself to me since my former sales person had moved on. I highly recommend Jenkins Kia. More
Service department (technician)and my advisor (Brian) were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought my Telluride. This was my second re-application and I must say I was very disappointed. The exterior surface felt dirty and gritty. You would think that if you paid extra for this sealant that Jenkins would do a much better job of detailing the vehicle. The inside was a total mess, it was not vacuumed and dusty. Brian called for the service manager and his comment was - I do not see anything wrong with the Auto Bond application. Also the lack of wiping down the vehicle after washing the vehicle which had dried water streaks and filthy door jams . Again his comment was we do not do that - meaning bring your own towels so you (customer) can dry your vehicle properly. More