Back

Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

Sort by
January 12, 2025

The Staff were extremely pleasant to deal with starting right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Morissette - Service Dept.
Jan 16, 2025 -

Jenkins Kia of Ocala responded

Thank you for sharing your wonderful experience with us at Jenkins Kia of Ocala. We sincerely value your feedback and are thrilled to hear about your positive interactions with our team.

January 09, 2025

Craig Small , Service Advisor and Matt Dilapi Master Mechanic took excellent care of me and my car. These two guys are the best. I highly recommend Jenkins KIA More

by BOB.WITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Jan 10, 2025 -

Jenkins Kia of Ocala responded

We are ecstatic to hear about your positive experience with Craig Small and Matt Dilapi at Jenkins Kia of Ocala. Thank you for recommending us!

January 08, 2025

Stopped in to schedule service apt. and they were able to fit me right in. Total surprise to have this happen! More

by Don Hanse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun Service Adv.
Jan 10, 2025 -

Jenkins Kia of Ocala responded

We are privileged to have been able to fit you in for a service appointment. Thank you for sharing your experience with us!

December 31, 2024

I was very pleased with the service manager and service. My car was done by the time that was promised. More

by gausekathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Falkenburg
December 15, 2024

Excellent service. Professional and always great with keeping us up to date with the repairs. Chris in service is great to work with when either of our vehicles are in More

by masii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morissette
December 10, 2024

If I didn’t trust Jenkins Kia, I would not travel 40 minutes from my home for them to protect my investment. Chris in the service department was awesome, and Alex in the sales department made sure to in More

by kewsource
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morisette
December 10, 2024

1.The ease of making an appointment. 2. The professionalism of the staff. 3. The quickness of the service. 4. Thoroughness of the service. More

by rsbraid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
November 29, 2024

Was organized and got in quick and out in a good time. The staff was friendly and knowledgeable. More

by kat415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees 5 star that I. Had contact
Dec 03, 2024 -

Jenkins Kia of Ocala responded

Thank you for your great review. We appreciate the Five-Stars.

November 20, 2024

Service department (technician)and my advisor (Brian) were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought More

by Telly4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Nov 20, 2024 -

Jenkins Kia of Ocala responded

We apologize for you negative experience. Please call us at 352-620-2045.

November 12, 2024

The service department and waiting area is very clean. Everyone very nice and liked how we could see our vehicle being serviced. Big window. More

by gemerald2z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Alvarez
Nov 15, 2024 -

Jenkins Kia of Ocala responded

Thank you for your review! We're glad you enjoyed our service department and waiting area.