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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,322 Reviews

1,322 Reviews of Jenkins Kia of Ocala - Service Center

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January 16, 2025

First time here with my Kia and I was treated very well the advisor Jerry was super helpful and a really nice guy I’ll be back everything they did solved the problem I was having this place is a solid 5 st More

by rmaupin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Alvarez
Jan 21, 2025 -

Jenkins Kia of Ocala responded

We're honored to have been able to assist you with your Kia, and we appreciate your positive feedback. Thank you immensely for choosing Jenkins Kia of Ocala.

January 16, 2025

The Sales & Service Staff are awesome, we deal with Chris in Service and Mac Mulligan in Sales! We would highly recommend this dealership to everyone we know!!! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Morissette - Service Dept.
Jan 21, 2025 -

Jenkins Kia of Ocala responded

We're happy to hear about your positive experience with our Sales & Service Staff. Thank you for recommending Jenkins Kia of Ocala!

January 15, 2025

Always excellent customer service from Stacy (service advisor). He knows the Kia automobile inside and out. A true professional. Thank you, Stacy! More

by breadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun
Jan 16, 2025 -

Jenkins Kia of Ocala responded

We're ecstatic to hear about the excellent customer service provided by Stacy. Thank you for sharing your experience with us!

January 12, 2025

The Staff were extremely pleasant to deal with starting right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Morissette - Service Dept.
Jan 16, 2025 -

Jenkins Kia of Ocala responded

Thank you for sharing your wonderful experience with us at Jenkins Kia of Ocala. We sincerely value your feedback and are thrilled to hear about your positive interactions with our team.

January 09, 2025

Craig Small , Service Advisor and Matt Dilapi Master Mechanic took excellent care of me and my car. These two guys are the best. I highly recommend Jenkins KIA More

by BOB.WITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Jan 10, 2025 -

Jenkins Kia of Ocala responded

We are ecstatic to hear about your positive experience with Craig Small and Matt Dilapi at Jenkins Kia of Ocala. Thank you for recommending us!

January 08, 2025

Stopped in to schedule service apt. and they were able to fit me right in. Total surprise to have this happen! More

by Don Hanse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun Service Adv.
Jan 10, 2025 -

Jenkins Kia of Ocala responded

We are privileged to have been able to fit you in for a service appointment. Thank you for sharing your experience with us!

December 31, 2024

I was very pleased with the service manager and service. My car was done by the time that was promised. More

by gausekathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Excellent service. Professional and always great with keeping us up to date with the repairs. Chris in service is great to work with when either of our vehicles are in More

by masii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morissette
December 10, 2024

If I didn’t trust Jenkins Kia, I would not travel 40 minutes from my home for them to protect my investment. Chris in the service department was awesome, and Alex in the sales department made sure to in More

by kewsource
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morisette
December 10, 2024

1.The ease of making an appointment. 2. The professionalism of the staff. 3. The quickness of the service. 4. Thoroughness of the service. More

by rsbraid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex