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Jenkins Kia of Ocala
Ocala, FL
2,232 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,232 reviews
September 10, 2021
I typically do not leave reviews because I think it's a waste of time. However with the terrible experience my mother had at this service department I figured I should warn some others to stay away.. Staff waste of time. However with the terrible experience my mother had at this service department I figured I should warn some others to stay away.. Staff in the service department were rude. Sales wouldn't leave her alone about trading in her 2021 soul that doesn't even have 6k miles on it yet. She's 76 years old, lives alone and doesn't know any better. She entered the dealership looking to have a tire patched (that she has coverage on) and a simple oil change. By the end of it all she was told the tire couldn't be repaired and that she would need to by two tires in order to keep her warranty! I told her to just get the oil change finished up and I'd take her car somewhere else to have the tire patched. Which by the way, they patched with no issues! More
by kelgomez
Employees Worked With
Callie Zimmerman, Lance Gansky
September 09, 2021
We were extremely impressed with Tyler for being at this dealership for such a short time. knowledgeable, energetic, patient, listened, & very helpful setting up car. dealership for such a short time. knowledgeable, energetic, patient, listened, & very helpful setting up car. More
by crmd0084
September 07, 2021
Service center is quick and efficient. Employees are always friendly and helpful. If I have an issue there is always someone available to answer questions. always friendly and helpful. If I have an issue there is always someone available to answer questions. More
by Gingersnap43
Employees Worked With
Callie Zimmerman
September 06, 2021
I went in to the dealership because I had a low tire pressure warning light. Samantha kept me informed about how long it would take to check and repair the tire. pressure warning light. Samantha kept me informed about how long it would take to check and repair the tire. More
by eahartmann
Employees Worked With
Samantha Desrosier
September 02, 2021
Always helpful. I appreciated the quick turn around time on service. I believe that the technician do a good job of diagnosing issues and correcting them. Thanks on service. I believe that the technician do a good job of diagnosing issues and correcting them. Thanks More
by Tom R
Employees Worked With
Lance Gansky, Samantha Desrosier
August 31, 2021
Great service, great staff members who make you feel comfortable by asking you what you would like done as well as explaining the process for your vehicle. My vehicle is fixed and runs well. comfortable by asking you what you would like done as well as explaining the process for your vehicle. My vehicle is fixed and runs well. More
by Jessica49
Employees Worked With
Callie Zimmerman, Lance Gansky, Cristina Rosario, Joseph Cabera
August 21, 2021
Everyone And service department deserves five stars across-the-board. Very kind very helpful explain things thoroughly across-the-board. Very kind very helpful explain things thoroughly More
by Rnoriega72
Employees Worked With
Jesse Stewart horn, and the young lady in the service office
August 20, 2021
The service person who dealt with me was so kind and professional, knew what he was doing and had all the answers to my questions, I think his name was Joshua professional, knew what he was doing and had all the answers to my questions, I think his name was Joshua More
by mckaylee.simpson
Employees Worked With
Joshua
