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Jenkins Kia of Ocala

Ocala, FL

4.8
2,229 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,229 reviews

October 27, 2022

Friendly staff. Comfortable area to wait while your car is being serviced. Time for service completion is reasonable. More

by Sport19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jayson Small
Oct 28, 2022 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback !!!!!

October 26, 2022

Craig Small provided great service. I suddenly had a battery going dead and Craig got the vehicle in quickly, got the problem identified and fixed. I was at the dealer ship less than More

by Tom R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Small
Oct 28, 2022 -

Jenkins Kia of Ocala responded

Tom, we are delighted to know that Craig provided you with excellent service. We appreciate your review.

October 25, 2022

Great service. Very friendly and customer oriented. Fixed my vehicle when another KIA dealership stated they couldn’t. More

by Emilithompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry
Oct 26, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your review.

October 25, 2022

I feel like I got cheated for over $5000 in the sale 1) the vehicle we drove was with tinted, but the vehicle came with not tinted 2) remote start is not working ...when I try it's telling me that the veh More

by kalpanagaddam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Szylin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Klarer
Oct 28, 2022 -

Jenkins Kia of Ocala responded

Your negative experience is concerning to us. Customer satisfaction is very important. We care about our customers and we aim to provide the best experience possible. Please contact me at 352-620-2045 EXT 3977. Our goal is to help you reach the best outcome.

Nov 01, 2022 -

kalpanagaddam responded

Upon request,We met the sales manager yesterday and he came forward to fix the issues on 1,2,6 and 7 and we accepted

October 22, 2022

Amazing dealership and amazing people that work there! Carl and Brian were absolutely amazing and helped and made the whole process extremely easy and I'm very excited about my new vehicle!! More

by Kristalyn423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Oct 24, 2022 -

Jenkins Kia of Ocala responded

We truly appreciate your business and we are glad that Carl and Brian provided you with excellent service. Thank you so much for taking the time to tell us.

October 21, 2022

Extremely helpful and knowledgeable. Willing to fix the issue I had with my vehicle when another dealership refused. More

by Emilithompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
Oct 21, 2022 -

Jenkins Kia of Ocala responded

We appreciate your high marks for our Service Department. Thank you for your valued feedback.

October 18, 2022

Staff and Service personnel are phenomenal! I got my car battery changed within 30 minutes after checking in! More

by maricar3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary service desk
Oct 20, 2022 -

Jenkins Kia of Ocala responded

Our team works very hard to provide the best service possible, so we are so happy to see that it reflected during your recent experience. Thank you so much for your great review.

October 15, 2022

Awesome best dealer in town,Exelent costumer service,sales department ,awesome service department and free food More

by joel Ramírez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Oct 17, 2022 -

Jenkins Kia of Ocala responded

We appreciate your business!! Thank you for your high ratings!

Oct 17, 2022 -

joel Ramírez responded

Your welcome 🤗

October 15, 2022

Extremely happy with the service. Everyone there seems really willing to help and to make sure the customer is satisfied More

by northof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario
Oct 17, 2022 -

Jenkins Kia of Ocala responded

Thank you for your Five-Star review. We appreciate your feedback.

October 14, 2022

Wednesday, October 12th, I received the most courteous welcome since I've been coming to have service on my car. Craig Small was attentive to my needs and seemed to care about his customers. More

by susan.weir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Small
Oct 14, 2022 -

Jenkins Kia of Ocala responded

We appreciate your taking time to tell us about your experience.

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