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Jenkins Kia of Ocala
Ocala, FL
2,250 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,250 reviews
January 15, 2025
Always excellent customer service from Stacy (service advisor). He knows the Kia automobile inside and out. A true professional. Thank you, Stacy! advisor). He knows the Kia automobile inside and out. A true professional. Thank you, Stacy! More
by breadking
Employees Worked With
Stacy Calhoun
January 12, 2025
The Staff were extremely pleasant to deal with starting right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! More
by chad
January 12, 2025
I wish there was enough space to detail each and every issue but there just isn’t! So to summarize…We have had a very poor with this dealership. Had to insist on getting copies of our paperwork for our sa issue but there just isn’t! So to summarize…We have had a very poor with this dealership. Had to insist on getting copies of our paperwork for our sale/ financing. Had to go back to get our floor mats amongst other items that were missing. Still trying to get everything done to the car from when we bought it (all the stuff we were charged an extra $10k for). They tinted the windows and there air bubble throughout, areas that are peeling off, areas that aren’t evenly cut- looks like a total amateur did it. Chip in the hood that looks like someone painted over it with cheap nail polish…. But I’m supposed to be satisfied after spending $47k on this car! Oh and they still haven’t paid off my trade so, the bank from my previous vehicle is contacting me looking for payment! There has been nothing but issues from sales, to finance, to service. Once that paperwork as signed they have been rude, dismissive, lied to us, they have the worst communication at this place that I have ever seen. Been buying cars over the past 27 years and this has, by far, been the worst experience. If you want to spend a lot of money only to be treated badly and given the run around, then this is the place to go! But don’t tell them how screwed up they are there, do not let them know when they are being rude or they will call the police and have you escorted from the property. Definitely regret giving this place my business and it sure won’t happen again! More
by SHawk
Employees Worked With
Miguel
January 11, 2025
I was not planning on purchasing a new car and was having my 9797 mileage service on my 2023 Kia Sportage, which I was very happy with. Thomas called me while I was in the waiting room and I decided just to my 9797 mileage service on my 2023 Kia Sportage, which I was very happy with. Thomas called me while I was in the waiting room and I decided just to look at what was available in stock. Well, with the color and upgraded model available to drive home, I couldn't resist. Thomas was very good and handed me off to Alex Daigle who managed the sale. She was wonderful, patient, always smiling, approachable, efficient, and easy to talk to. She made sure to answer all of my questions and if she couldn't, would find out the answer. The Finance person was excellent as well and explained everything. The car I traded in had a mirror to set my garage door opener and the car I purchased did not have one. It was dark when I took delivery and did not notice until I arrived home and tried to set it. Alex made sure I was able to come back to have the mirror installed today. Angie the Service Advisor was so helpful, and I really appreciated that she provided me with frequent updates on the status, so I never felt like I was forgotten. Ryan Baroni also reached out to me to make sure my experience was good and to contact him if I needed further assistance. Absolutely everyone I dealt with was wonderful. I have been to some great dealerships, but Jenkins Kia of Ocala has far been the best I have every experienced. More
by Jill
January 09, 2025
Craig Small , Service Advisor and Matt Dilapi Master Mechanic took excellent care of me and my car. These two guys are the best. I highly recommend Jenkins KIA Mechanic took excellent care of me and my car. These two guys are the best. I highly recommend Jenkins KIA More
by BOB.WITTER
Employees Worked With
Craig Small
January 07, 2025
Everyone was extremely kind, and welcoming! ! They made the whole process fast and easy!! Such a wonderful experience! ! They made the whole process fast and easy!! Such a wonderful experience! More
by Madisonkay306
Employees Worked With
January 02, 2025
Sheriff is the best! Highly recommend for all your car purchases! Thank you so much! Highly recommend for all your car purchases! Thank you so much! More
by AJ
December 31, 2024
I was very pleased with the service manager and service. My car was done by the time that was promised. My car was done by the time that was promised. More
by gausekathy
December 27, 2024
I was pleasantly surprised with the entire process as I had once had a really bad experience with the old Jenkins. I love my new car and feel that the team was on my side and looking out for my best intere had once had a really bad experience with the old Jenkins. I love my new car and feel that the team was on my side and looking out for my best interest. I will now recommend them to my friends! If I had any complaint it would only be the length of time it takes to go through the process, but that is any car dealership and I do understand. More
by camoody
Employees Worked With
