Jenkins Kia of Ocala

Staff were kind and very helpful. They were able to service my car timely for the routine maintenance. The facility is clean and refreshments provided. They were able to service my car timely for the routine maintenance. The facility is clean and refreshments provided. More

People were courteous and friendly, always willing to help. Answered questions on a professional manner. help. Answered questions on a professional manner. More

Everytime I come in for service the staff is extremely helpful and courteous. They take the time to go over everything with me and remain in contact throughout the process. helpful and courteous. They take the time to go over everything with me and remain in contact throughout the process. More

Josh was the best! He gave me the deal I wanted , and I was in and out in no time ! He is not your typical car salesman . He went above and beyond to make sure I got th He gave me the deal I wanted , and I was in and out in no time ! He is not your typical car salesman . He went above and beyond to make sure I got the car I wanted !! Thank you again! I love my telluride ! More

From notice our vehicle was due for service to the check in process, and the explanation after the service was complete was excellent. in process, and the explanation after the service was complete was excellent. More

My wife and I had been on the road all day looking for the right Telluride to purchase. We had an awful experience at Crystal River Kia and on our way home we stopped at Kia of Ocala. We were greeted by the right Telluride to purchase. We had an awful experience at Crystal River Kia and on our way home we stopped at Kia of Ocala. We were greeted by Josh and Mike who were outstanding and treated us with courtesy throughout the negotiations. Afterwards there were some items that needed to be done before delivery. When I return to pick up the Telluride, the detail was not up to par. Juan came out and introduced himself to me and apologize for not meeting their standard. Juan advised me to come back later in the week and offered me a loaner so that he may take his time completing the check list and to make sure the vehicle is detailed to my satisfaction. I picked up the Telluride and it was perfect!! I have to thank Juan for taking great care of me. I also would like to thank Josh for keeping me up to date on the progress. Thank you, Gus S. More

Check Engine Light came on. Craig got in the next day, diagnosed the problem, fixed the issue and even got my oil and filter changed. I was in and out in about 2 hours. Thank Craig got in the next day, diagnosed the problem, fixed the issue and even got my oil and filter changed. I was in and out in about 2 hours. Thanks Craig! More

Best service advisor always helpful and professional! Knew that I had to leave at a specific time and was able to make it happen. Always smiling and does what he can to make the customer feel valued! Knew that I had to leave at a specific time and was able to make it happen. Always smiling and does what he can to make the customer feel valued! More

Everything went smoothly except I waited over thirty minutes for the car, after I arrived back at the dealership after receiving a call the car was ready. I suggest a call is not placed to the customer minutes for the car, after I arrived back at the dealership after receiving a call the car was ready. I suggest a call is not placed to the customer until the cat is actually ready to be picked up. More

Easy to make appointment online. Easy check in. Courteous and friendly staff. Work performed in a timely manner. Clean waiting area with an assortment of drinks and packaged snac Easy check in. Courteous and friendly staff. Work performed in a timely manner. Clean waiting area with an assortment of drinks and packaged snacks.. More