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Jenkins Ford
Buckhannon, WV
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55 Reviews of Jenkins Ford
Couldn't Be More Satisfied! This dealership took care of me in every aspect from the test drive to financing and driving my new car off the lot that same evening. Rick and Brando This dealership took care of me in every aspect from the test drive to financing and driving my new car off the lot that same evening. Rick and Brandon were fantastic to deal with. I had an appointment with Brandon. He wasn't able to meet with me as scheduled due to finishing up with another customer, so Rick stepped in and made sure I didn't have to wait. Everyone in the dealership was courteous and professional. It appeared that some renovations or additions was occurring, but it did not affect me. The dealership was very well maintained. I also want to mention how private the sales desks are. I have visited other dealerships where you feel like everyone can hear your personal information. Not the case at Jenkins Ford, and I very much noticed and appreciated it! I felt secure during the paperwork process, as each form was fully explained. I did not feel rushed to make a decision. I was even given space to discuss the details of the deal with a trusted advisor before making a final decision. I purchased a brand new Ford Fusion, so I do not plan to buy another vehicle for many years. However, I will be purchasing from Jenkins Ford in the future. More
Rain Sensitive wipers The Rain Sensitive wipers on our 2016 Escape we purchased in March of 2016 will not clear the windshield until it is impossible to see through the win The Rain Sensitive wipers on our 2016 Escape we purchased in March of 2016 will not clear the windshield until it is impossible to see through the windshield. We made an appointment and brought the car in. The mechanic told us it would required a call to Ford and Jenkins would give us a call. Thus far we have not received a call back for another appointment. The wipers are very aggravating because the wipers are on or off no middle road. More
2016 Expedition When we first started looking for a new Expedition we went to another dealer and drove their vehicle. We discussed price and Buckhannon beat them. B When we first started looking for a new Expedition we went to another dealer and drove their vehicle. We discussed price and Buckhannon beat them. Buckhannon found the vehicle we wanted in another state and brought it to us. This makes two vehicles we bought from them and would not hesitate to do it again. They are very helpful when it comes time to get it serviced and seem to do so quickly. More
Amazing Customer Service From the bottom of the chain all the way to the top, the entire team helped me out. I had an issue with a car and they made sure while my car was bein From the bottom of the chain all the way to the top, the entire team helped me out. I had an issue with a car and they made sure while my car was being worked on that I had transportation so I can get back to work, and after informing me the repairs on my car would take a lot longer than expected because of a problem out of their control they ended up working out a deal with taking in that car and another I had and got me into a new vehicle. They took real good care of me and made me feel like if I was an important as a CEO. Thank you to the Jenkins Team. More
Awesome - Love working with these guys they are the best! They help us with personal and business vehicle purchases. We would never want to purchase anywhe - Love working with these guys they are the best! They help us with personal and business vehicle purchases. We would never want to purchase anywhere else. Thanks! More