Jenkins Ford

Never been shafted here The term "Buyer beware" DOES NOT apply at Jenkins Ford. My son and I have spent $49,000.00 on 4 used vehicles here in the last 6 years. $34,000.00 on The term "Buyer beware" DOES NOT apply at Jenkins Ford. My son and I have spent $49,000.00 on 4 used vehicles here in the last 6 years. $34,000.00 on 3 of them in the past year. Everyone we've dealt with have been consistently friendly, helpful and go way out of their way to get us in great cars within our price range. We are NOT suckers and NEVER felt like we were treated as such here. Their service department is second only to the Ford factory. We have bought extended warranties on all our cars and have never had to go back twice for the same problem. I've bought cars from dealers in Florida and West Virginia. Jenkins have them all beat hands down. I'll never go anywhere else. More

2017 F 150 The staff was very courteous and made sure my buying experience was a good one.. I use Jenkins Ford for all my vehicle purchases and maintenance. The staff was very courteous and made sure my buying experience was a good one.. I use Jenkins Ford for all my vehicle purchases and maintenance. More

Used vehicle From the time that I called about the vehicle I found on the internet to the final purchase all staff was kind and courteous. They tried to make us fe From the time that I called about the vehicle I found on the internet to the final purchase all staff was kind and courteous. They tried to make us feel as important as someone buying a new car. More

Terrific Experience Our salesman, Rick Floyd, was so kind and helpful! I like to be able to try out a car without a salesperson watching over my shoulder and talking whi Our salesman, Rick Floyd, was so kind and helpful! I like to be able to try out a car without a salesperson watching over my shoulder and talking while i am driving. I think we received a fair deal. Everyone was very friendly and the finance department explained everything well. I appreciate the free inspections for life and the 6 months of Sirius radio. I was pleased with our experience. More

Best Dealership I have dealt with Having travelled all over the Northeast I have used multiple service centers from a variety of dealers. There are few that compare to the quality and Having travelled all over the Northeast I have used multiple service centers from a variety of dealers. There are few that compare to the quality and care given by Jenkins. Here you are treated as family and the utmost respect for concerns. I have witnessed them far exceeding what I consider normal service quality to keep customers happy. They always seem to appreciate the business and never take anything for granted. This is why I always use Jenkins and will continue in the future More

Fabulous! Dealership was excellent, Brandon was awesome and took very good care of us! Bought our son, his first car, Ford Fiesta! He loves it! we will definite Dealership was excellent, Brandon was awesome and took very good care of us! Bought our son, his first car, Ford Fiesta! He loves it! we will definitely come back. More

Inspection service Great dealership. Will come back to buy again! Fast, clean, friendly, & wonderful experience! We just took the chance to stop by & see if they could f Great dealership. Will come back to buy again! Fast, clean, friendly, & wonderful experience! We just took the chance to stop by & see if they could fit us in. Was there about 15 min & were on our way. More

Couldn't Be More Satisfied! This dealership took care of me in every aspect from the test drive to financing and driving my new car off the lot that same evening. Rick and Brando This dealership took care of me in every aspect from the test drive to financing and driving my new car off the lot that same evening. Rick and Brandon were fantastic to deal with. I had an appointment with Brandon. He wasn't able to meet with me as scheduled due to finishing up with another customer, so Rick stepped in and made sure I didn't have to wait. Everyone in the dealership was courteous and professional. It appeared that some renovations or additions was occurring, but it did not affect me. The dealership was very well maintained. I also want to mention how private the sales desks are. I have visited other dealerships where you feel like everyone can hear your personal information. Not the case at Jenkins Ford, and I very much noticed and appreciated it! I felt secure during the paperwork process, as each form was fully explained. I did not feel rushed to make a decision. I was even given space to discuss the details of the deal with a trusted advisor before making a final decision. I purchased a brand new Ford Fusion, so I do not plan to buy another vehicle for many years. However, I will be purchasing from Jenkins Ford in the future. More

Rain Sensitive wipers The Rain Sensitive wipers on our 2016 Escape we purchased in March of 2016 will not clear the windshield until it is impossible to see through the win The Rain Sensitive wipers on our 2016 Escape we purchased in March of 2016 will not clear the windshield until it is impossible to see through the windshield. We made an appointment and brought the car in. The mechanic told us it would required a call to Ford and Jenkins would give us a call. Thus far we have not received a call back for another appointment. The wipers are very aggravating because the wipers are on or off no middle road. More

2016 Expedition When we first started looking for a new Expedition we went to another dealer and drove their vehicle. We discussed price and Buckhannon beat them. B When we first started looking for a new Expedition we went to another dealer and drove their vehicle. We discussed price and Buckhannon beat them. Buckhannon found the vehicle we wanted in another state and brought it to us. This makes two vehicles we bought from them and would not hesitate to do it again. They are very helpful when it comes time to get it serviced and seem to do so quickly. More