Jenkins Chrysler Dodge Jeep Ram of Homosassa

Horrible experience and disappointed! I tried to buy a truck one evening. Salesman said truck was available and began working the deal. It carried in to the next day. I eventually called the salesman and truck one evening. Salesman said truck was available and began working the deal. It carried in to the next day. I eventually called the salesman and he said he was working on the deal. I finally agreed to the trade and price of new vehicle. I was sent to the finance manager for approval. While communicating with finance I was informed they had sold the truck and it was no longer for sale. Absolutely, the worse experience ever at any car dealership. I’ll never buy from again. Cut throat feeling. Be aware! More

I have bought my last six vehicles through Janet Nolan She goes above and beyond to make sure you get what you want . All the people have been great She goes above and beyond to make sure you get what you want . All the people have been great More

Horrible experience, I totally regret purchasing my car and servicing it with Crystal Automotive. The sales department “manipulates numbers to make the buyers and banks happy” (their words not mine). Well and servicing it with Crystal Automotive. The sales department “manipulates numbers to make the buyers and banks happy” (their words not mine). Well this “manipulation of numbers” added about $2,000 on top of the sticker price, not including the additional money I am paying off on my auto loan. Most recently the service department attempted to get me to pay $1,300 for a part that was working, and was malfunctioning due to a poor connection to my battery (which they installed). If you decided to go with this dealership please read every itemized detail and question everything! Sales people and finance department are rude and condescending! More

I highly recommend this dealership! They were able to lower the asking price of my car significantly and the salesman that we worked with was extremely helpful. For anyone looking for a They were able to lower the asking price of my car significantly and the salesman that we worked with was extremely helpful. For anyone looking for a dealership to work with your price range and your needs as a customer I couldn't recommend this one more! More

Sales Visit Contacted AG regarding the deceptive business practices of this dealer. I STRONGLY suggest going elsewhere. Especially JUDY DAVENPORT and SHANE SMI Contacted AG regarding the deceptive business practices of this dealer. I STRONGLY suggest going elsewhere. Especially JUDY DAVENPORT and SHANE SMITH. Owner should be ashamed More

Opinion-Borderline fraud in finance office Negotiated what was a fair deal for the vehicle with the sales team. Was very clear that We absolutely didn't want any of the add on garbage products Negotiated what was a fair deal for the vehicle with the sales team. Was very clear that We absolutely didn't want any of the add on garbage products in the finance office. You know the ones Extended Warranties, overpriced GAP that you can get pennies on the dollar else where if you need it, tire and wheel yada yada yada.... When We refused the finance guy got visibly and demonstrably angry pounding on his key board like a two year old etc.... Even after we were 100 % clear about not wanting any of there "add on" products, there was magically: 1. a xx Dupont paint protection ( you know the one where they apply a few ounces of glorified wax, and scotch guard you can buy at wal-mart for two dollars) then added several hundred dollars to the price of your vehicle protection package added on. I looked at the "install date and it was the date of purchase AFTER we had already told them we absolutely did not want any of their "upsell products". Of course the excuse for this is "it's already applied" it's mandatory now. 2. When the finance guy was touting how wonderful their GPS "theft protection" was, I specifically asked if it was an add on would it cost more. his words were "it won't cost you one extra penny" Of course by that time he already had the sales kid go install it and it was... you guessed it installed and now "mandatory" When I saw the extra cost on the contract. All in all they ripped us off about 1,500 bucks. We completed the purchase partly because we were simply tired of being there (this is what they thrive/ depend on). What is absolutely infuriating is that they pull the same crap to a much higher degree with old retired folks who may not even know any better. I knew they in my opinion borderline fraudulently screwed us out of 1,500 bucks other likely never even know. We told them we wanted none of the extras very clearly they added on any way then called it mandatory. We should have walked out right then. Please don't make our mistake, save your self the trouble by finding a reputable dealer. I will be extremely happy when I get their corporate survey in the mail. I hope their shady ways was worth us doing our part to make sure they don't bonus off our sale!! More

Quote you a price and change it when you’re ready to sign. This dealership is full of lies. I’ve tried to deal with them a few times. They’re good at quoting a price that they swear they had to twist the manag This dealership is full of lies. I’ve tried to deal with them a few times. They’re good at quoting a price that they swear they had to twist the managements are to get and then we noticed they change the price on the contract when we was ready to sign.. I’ve coined a the saying ‘Crystal Beats their customers Black and Blue’. Meaning ; They want full retail Blue Book value for their vehicles and want to give you wholesale Black Boom value for your vehicle.. Do yourself a favor and drive to Tampa or somewhere else to buy. It’ll save you thousands. They think the public is stupid... You’ve been warned.... More

Very shady My husband and I spent a few hours test driving vehicles. One particular, we were very interested in. Our sales guy threw out a price and we said we l My husband and I spent a few hours test driving vehicles. One particular, we were very interested in. Our sales guy threw out a price and we said we liked it if he could get there. The next afternoon, we get a "got good news" call from Cory, our sales guy. My husband said to go ahead and clean it up and we will be down first thing next morning at 9:30. My husband and I get a call from the sales manager, confirming our appointment. We said we were on our way. 25min later, we arrive and are greeted by Cory, only to tell us the car sold! Let's find you guys something else. Really! Your sales manager couldn't have mentioned that before we drove the half hour to your facility! Never, ever, will we support or promote this dealership. You don't call one afternoon, say your getting the car ready, and we show up for our appointment, the very next morning, call to confirm, and then tell us the car sold. Pretty shady Crystal Dodge. Pretty shady. More

Amazing service Stopped in during a Jeep event and looked at the 2018 Jeep Rubicon. Was very impressed with the staff and the Jeeps available. I highly recommend this Stopped in during a Jeep event and looked at the 2018 Jeep Rubicon. Was very impressed with the staff and the Jeeps available. I highly recommend this dealership for all your needs. Thank you ever so much. More

"Great Salesman" Taylor Cody is one of the Best Salesman and when My Wife and I are ready to trade or even just purchase another vehicle we will make sure that Taylor Taylor Cody is one of the Best Salesman and when My Wife and I are ready to trade or even just purchase another vehicle we will make sure that Taylor Cody be the Salesman who helps us pick out the right vehicle to purchase as long as he is still working for this Dealership. More