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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.4
1,083 Reviews

1005 S Suncoast Blvd

Homosassa, FL

34448

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1,083 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa

October 01, 2021

I’ve taken this vehicle in for service 4 times, evidently for 4 sensors (each wheel). It’s still doing the same thing it was doing when I brought it in the last time. Pulls hard to the right when I press the More

by kuahiwi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eining
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 2-stars. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

Expensive - no parts. Had to wait a week the first time to get a part. The second time the same but I took it to another service provider. More

by martingalvin633
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two or three folks - never introduced or given a card, Eric Eining
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

October 01, 2021

I’ve spent 100k on vehicles within the past year there and when one had a service issue, they were unwilling to provide me a loaner vehicle. Meanwhile they had my new 2021 ram there for 10 days. They said More

by daniel.cummings4531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Hardin
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 1-star. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

Service was very good and the staff was professional. However I would be leary on recommending to anyone. As this is now a Jenkins owned dealership and we had a terrible experience with Jenkins Mazda so More

by jimbravo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
October 01, 2021

Very friendly and no pressure. I was impressed from start to finish. Thanks to Jessica, I’m happily driving a gorgeous red Jeep! More

by RNWARNBERG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Graff
October 01, 2021

Service went very smoothly, on time Service writer was courteous and knowledgeable would recommend to others More

by david.deuel62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
October 01, 2021

Kathy Watkins has always exceeded our expectations. Very responsive and delivers on time as promised, no complaints at all. More

by jboat1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Watkins
October 01, 2021

Great timely service Wait time was not long- repair was Great timely service Wait time was not long- repair was done as expected and as promised More

by dhc_ken1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
October 01, 2021

Cathy is a great service writer, always keeps me in the loop & saves me money More

by pacificahimilease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy - Service
October 01, 2021

Nathan, Jeff and Dennis were great to work with. Best dealership experience I have had in a very long time. Highly recommend them. More

by DWHARPER1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Michael
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