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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.5
1,081 Reviews

1005 S Suncoast Blvd

Homosassa, FL

34448

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1,081 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa

October 02, 2021

will never have them install cabin filter in vehicle again. Labor was twice filter price More

by BLUGE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine
October 02, 2021

Over and above service! Thank you for taking care of us! We'll be back. More

by AMBUSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James is Service.
October 02, 2021

Great customer service and friendly staffWould recommend Great customer service and friendly staff Would recommend to anybody will keep my business with you guys More

by TRIMBAD69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eining
October 02, 2021

Service was fast and friendly . The service writer was very nice and easy to work with. More

by STEPSCHAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
October 02, 2021

Sales went above and beyond to get the car I wanted. Finance officer was very professional and did not try to upswell me. More

by vicdelano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlynd Born
October 02, 2021

The write-up young lady was new on the job and very well trained. She was very professional and she enjoyed my jokes. LOL My Jeep was done on time and I was not asked to have things done that were not nece More

by BUBBAWILLYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember the sales person., Eric Eining
October 01, 2021

Didn’t have vehicle in computer , suppose to have 1/2 price oil changes didn’t honor that Was told I need service that Chrysler website said I did not need More

by CUSTSHARLEYSOFTTAIL
Recommend Dealer
No
Employees Worked With
Don’t remember employees name
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 1-star. I also hope that we have resolved this concern of yours. If you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

Went in for an oil change Saturday morning, came home and the truck was leaking oil badly. Got underneath the oil filter was so loose about to fall off with metal shavings all around the rim of the oil file More

by tidwellbros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy was great
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

October 01, 2021

I’ve taken this vehicle in for service 4 times, evidently for 4 sensors (each wheel). It’s still doing the same thing it was doing when I brought it in the last time. Pulls hard to the right when I press the More

by kuahiwi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eining
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 2-stars. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

Expensive - no parts. Had to wait a week the first time to get a part. The second time the same but I took it to another service provider. More

by martingalvin633
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two or three folks - never introduced or given a card, Eric Eining
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

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