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Jenkins Acura

Ocala, FL

4.9
1,226 Reviews

2025 SW College Rd

Ocala, FL

34471

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1,226 Reviews of Jenkins Acura

February 16, 2021

I am so impressed with the genuine care and customer service we received from Karl and John. They’re outstanding professionalism, knowledge and kindness made our experience completely stress free. Thank More

by KELLE5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - Manager, Sean Nichols, Timi Thomas, Karl Dejean
February 13, 2021

Everything about my visit was excellent except for the sound in the showroom. For the first two hours there was relative peace and tranquility in the showroom. However, for the last hour someone chose t More

by HUHOY
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Steven O'John, Bobby Craft, Karl Dejean
February 08, 2021

I was told I would get a truck and they did just that put me in a 2019 dodge truck and I love it alot More

by jtwalthall1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Ron Rivetz, Amy Burcham
February 08, 2021

I initially inquired on line and Sunny returned my call the following morning. It was late at night when I inquired. I visited the following day and fell in love with the 22 MDX and Sunny made it smooth an More

by Bill
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonny Khan, Steven O'John
February 02, 2021

They were very helpful and the only dealership willing to help me in my situation. I’m grateful to have gotten an amazing new car More

by BRIANNEL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Brandon Bonilla, Gage Girton
February 02, 2021

The staff went above and beyond to get me in the car of my dreams. In the future, I will only buy from Jenkins Acura. More

by michael.a.gilliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Kelvin Stocker
January 30, 2021

Bobby always goes the extra mile for me! I really appreciate how clean my car is when I pick it up! Big thumbs up to the outside crew who does that work! Thanks a for a great experience! More

by Jmac1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Outside clean-up guys and gals, Bobby Craft
January 30, 2021

RUDE!!! Had my appointment time and name wrong. He refused to listen to the call. NEVER AGAIN WILL I GO TO THIS DEALERSHIP. 2nd TIME. More

by LS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Craft
Mar 04, 2021 -

Jenkins Acura responded

We are so sorry for the negative experience you have had. We would like to regain your trust. Please PM us the best number to reach you.

January 27, 2021

I have een going there for 17 years for service. I have never been disapointed.The people are friendly and the service was top quality. More

by gmueller4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
January 22, 2021

Gage Girton was knowledgeable and answered all of my questions and concerns. My RDX was clean and ready to go after all of the paperwork was complete. Love rthe RDX More

by GUARIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Gage Girton
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