Jenkins Acura
Ocala, FL
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1,226 Reviews of Jenkins Acura
This is my second MDX from this dealership . I’m very happy with my new MDX 2022 I love it!! They treated me fairly .. I would recommend them to everyone. happy with my new MDX 2022 I love it!! They treated me fairly .. I would recommend them to everyone. More
John in the used car dealership was amazing! He was 100% in customer service to ensure we left with a vehicle that day! Ask for John and tellem Kendra sent ya! in customer service to ensure we left with a vehicle that day! Ask for John and tellem Kendra sent ya! More
Brandon was great to deal with. He showed us 2 different cars we were interested in. Once we made our purchase decision, he was very helpful in getting us set up in the new vehicle. cars we were interested in. Once we made our purchase decision, he was very helpful in getting us set up in the new vehicle. More
Jenkins Acura exceeded all of my expectations with my recent (and first) experience with their Service Department. From my very first encounter, it was such a positive experience! They communicated clear recent (and first) experience with their Service Department. From my very first encounter, it was such a positive experience! They communicated clearly and honestly, repaired my vehicle quickly, offered very competitive pricing AND returned my car cleaner than when I left it! 10/10 would recommend the service at Jenkins Acura- Joel and the entire team really provided excellent customer service! More
Great service! This is my second car buying experience at this dealership and by far the ONLY way to buy a car. I will be back for LIFE!!! this dealership and by far the ONLY way to buy a car. I will be back for LIFE!!! More
Everyone was great. They met our needs and gave us a fair price. The service was the Best ever. Thank you Jenkins Acura for everything. price. The service was the Best ever. Thank you Jenkins Acura for everything. More
Justin Herrera and Steven O’John are both professional, extremely knowledgeable and courteous. Because of these two, I’ll will highly recommend your dealership to my friends. The lease of my new RDX was extremely knowledgeable and courteous. Because of these two, I’ll will highly recommend your dealership to my friends. The lease of my new RDX was set up efficiently and quickly. More
Gage was awesome and made the process super easy and painless. Steve in finance was great as well. It was a great car buying experience. painless. Steve in finance was great as well. It was a great car buying experience. More
Attention local "Ocala Dealer's"!!!!!! Meet me at Attention local "Ocala Dealer's"!!!!!! Meet me at Jenkins Acura located at 2025 SW College Rd and be sure to bring your notepads and a pen to take s Attention local "Ocala Dealer's"!!!!!! Meet me at Jenkins Acura located at 2025 SW College Rd and be sure to bring your notepads and a pen to take some notes! First and Foremost, I loved doing business here. From the time I walked in to the time I departed, my experience with them was smooth and Painless. I Originally scheduled an appointment with Justin Herrera (who by the way was very friendly when I chatted with him on the phone & eager to help) but unfortunately I got there an hour earlier and wasn't able to do it with him because he was with some other customers. I was willing to wait but I was approached by Amy Burcham who offered to start the process with me. Amy was very professional when she approached me and I immediately felt a connection with her. I found out later on when we're talking, that she had only been with the company for 6 Months but I would've guessed that she had been with the company for a Minimum of 3 years. She honestly made me feel right at home and provided me with loads of information about the company and car buying process (since I am a first time car purchaser)! I loved chatting with her for the 8 hours I was there and I would recommend anyone who is looking to purchase a car, hit her up and drop some money because you wont regret it! She is genuine and hella authentic, Thank you! After going to Finance, Steven Also was super chill and very fast and I could tell that her enjoyed doing the line of work that he was in! The following day following my car purchase, My check Engine light came on and I immediately took the car back to have it serviced to see what was wrong with it. When I got to the Service department, I told them I know that I purchased this car as is and I 100% understand that and I am not looking for them to fix this. I only wanted them to tell me what the problem was so that I could take it to a mechanic to get the problem fixed before I drove it out of state. ACURA JENKINS was not having that what-so-ever! Joel immediately curved my initial request and gave me a loaner vehicle, A brand spanking new "2021 Acura TLX" ( which by the way is a bad a*** Car) for 3-4 Days while they fixed the Fuel Pressure pump in my car, Free of Charge. During this time Joel made sure he called me each day to give me an update on the process. I really appreciate this and was not expecting that at all. To Conclude, I would recommend that any one who is looking to purchase a car, please head on over to Jenkins for some GRADE A CUSTOMER SERVICE! YOU WONT REGRET IT, I PROMISE YOU THAT! I've went to 5 other dealers that day Prior to this one and this on was the rare Gem that I found! When I purchase another Vehicle, Jenkins Acura will definitely be the move! Thank you Jenkins-Acura you all are the best! -Quenton Smith (White 2012 Cadillac CTS4 Coupe) More
Excellent attention to detail, incredibly friendly sales people. 10/10 would definitely recommend anyone to give Jenkins Acura a try if you're looking for help in finding a car. people. 10/10 would definitely recommend anyone to give Jenkins Acura a try if you're looking for help in finding a car. More