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Jenkins Acura

Ocala, FL

4.9
1,226 Reviews

2025 SW College Rd

Ocala, FL

34471

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1,226 Reviews of Jenkins Acura

August 18, 2021

I was in July dealer with Ron And Timi. They. Were great people to work with. I boughta Accent it had a few problems. And Timi got it taking care of. Jeff was very great and got me a deal. More

by beatykim63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rivetz, Jeff Wilder, Joel Downing, Timi Thomas
August 18, 2021

Justin spent a lot of time with my wife and I as we sought to make a decision to purchase a new MDX. In addition, Justin spent hours showing "how" the car works and all the various things it can do. More

by SAHOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Justin Herrera
August 18, 2021

Just a great overall experience. Great sales people and a great selection of vehicles. Thank you so much. Thank you so much for all of your time and patience. More

by JAYSCOTT0929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Jarred Reeve
August 13, 2021

I never met Ms. T. Thomas before, but she is an I never met Ms. T. Thomas before, but she is an "excellent" customer service representative. She has skills that make her an asset 'front p More

by scoby391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Steven O'John, Jeff Wilder, Kelvin Stocker
August 12, 2021

I had an appt with the Service Dept. but visited with my salesman, Karl Dejean. I expressed that I was not completely happy with my decision to purchase a TLX last year because I was so used to driving an S More

by subetteboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Bobby Craft, Karl Dejean
August 12, 2021

Very satisfied except for the interest rate to finance car, interest rate was told to me by your finance personal but do not think it is fair especially since our credit scores are very high More

by hwkparents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wilder, Gage Girton
August 07, 2021

Less than satisfactory. I am still trying to obtain a copy of my paper work and even more important, the vehicle registration. I have had to ask for everything I need. More

by fullerclaire8
Recommend Dealer
No
Employees Worked With
Steven O'John
Aug 17, 2021 -

Jenkins Acura responded

We sincerely apologize for the subpar experience after the sale. We truly are disappointed and want to regain your confidence. Can you private message your first and last name so that we may ensure we address all your concerns?

August 05, 2021

Quick informative and painless. Very friendly service. On site financing was quick and easy. Showroom was comfortable. Sales person Brandon was informative and pleasant. Manager took the time to introduce hi More

by greglaunhardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Brandon Bonilla
August 04, 2021

OUTSTANDING !!!!!!!!!This the best dealership I have OUTSTANDING !!!!!!!!! This the best dealership I have ever used. Have purchased a few cars here and would not use another Acura dealership. Just wi More

by ams698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
August 03, 2021

Had a great experience at this dealership. Highly recommend! Our salesman Justin Herrera made the whole process enjoyable. His enthusiasm for the car and product knowledge was excellent. More

by rheitler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Justin Herrera
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