Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jenkins Acura
Ocala, FL
1,227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,227 Reviews of Jenkins Acura
February 16, 2022
The sales staff was quick to respond to my web inquiry(Nico Pangaro). All questions were answered, and the sales process was made painless as possible. When we arrived to the dealership we were inquiry(Nico Pangaro). All questions were answered, and the sales process was made painless as possible. When we arrived to the dealership we were greeted and welcomed into a warm friendly atmosphere. More
by cgilbert196
Verified CustomerEmployees Worked With
Sean Nichols
February 16, 2022
Have purchased many new vehicles. Brandon is by far the best sales person I have ever worked with. Answered all our questions and made sure we were comfortable with our purchase. Took Brandon is by far the best sales person I have ever worked with. Answered all our questions and made sure we were comfortable with our purchase. Took the time to explain the operation of the RDX and accessories. Still learning and am sure Brandon will provide help when needed. Thanks Brandon. Steve also did a great job with the paper work. More
by plantationjim
Employees Worked With
Steven O'John, Brandon Bonilla
February 12, 2022
Professional and concerned about the customer. Always friendly and polite. Made it easy to transfer the lease into a purchase. Way to go Karl! friendly and polite. Made it easy to transfer the lease into a purchase. Way to go Karl! More
by mdf1957
Employees Worked With
Sean Nichols, Karl Dejean
February 12, 2022
I would not recommend this dealership at all. They posted a sale price online but when I got the finance sheet, they added $4500 in extra fees before TT&L! This is deception at its best. Buyer beware, the co a sale price online but when I got the finance sheet, they added $4500 in extra fees before TT&L! This is deception at its best. Buyer beware, the cost online is NOT the price you will pay when you arrive. Of course they said they have disclaimers etc on their site to cover this up...but if you have to pay those fees then include them in the actual price of the car. More
by bj.tucker05
Employees Worked With
Gage Girton
February 11, 2022
Our sales guy was super helpful. He helped us where when we got there he had the cats ready for us to see and made the entire process super easy. Was very pleased with his services. we got there he had the cats ready for us to see and made the entire process super easy. Was very pleased with his services. More
by Jeg5922
Employees Worked With
Sean Nichols, Brandon Bonilla
February 05, 2022
They are okay typical sales place I will say this they did work w me on the payment but I don't like that they showed me 1 car an basically said this is all u have a pick from it was disgusting they promi did work w me on the payment but I don't like that they showed me 1 car an basically said this is all u have a pick from it was disgusting they promised to fixed it up make it nice I went on a Thursday was promised the car Fri or Sat wasn't able to get it untill the following Tuesday. They peeled stickers off but the salesman promised us they would clean it fix anything at all wrong paint the side that is messed up and redo my tint but they washed it plugged my front tire lied said all 4 new tires. I live over an hour away so that Flatt the night I purchased it was pretty upsetting. I just feel like I lied to and I hate that but I guess what do u expect when u walk on a car lot. They had me wait for the car but they didn't wait for the down-payment. Which was supposed to be 2000 an I offered to put more down an suddenly it became a Necessity to them instead of it being a think I made the choice to do. I ended up at the Jenkins closer to my home to repair my tire an even they asked me why I thought it was new bc the plug was in the wall of the tire. God forbid it blew out mykids are in that vechile. Overall the car buying experience for me persoanlly was xxxxty bc of why I went. The car salesman himself wasnt to bad it was everyone else an the lies that flew outta all their mouths was insane I won't return for sure.... and one a note for selling people on ur vehicles don't sell a car that is not even in your inventory yet or ready to go. Allow the person to pick what they want and make it happen . I understand not having a 800 plus credit factors into that but I'm more then pistive if u did just a little bit more of work we could've seen at least 2 cars instead of 1 that was traded in hours earlier and not even sellable yet. I couldn't even test it bc I was told "this is not sellable yet or road ready" More
by Barb
Employees Worked With
Timi Thomas
February 04, 2022
We were happy with the dealership salesman was great. He We were happy with the dealership salesman was great. He answered all our questions. Enjoyed him getting everything done for use and the call after We were happy with the dealership salesman was great. He answered all our questions. Enjoyed him getting everything done for use and the call after. More
by AATOWN
Employees Worked With
Sonny Khan, Steven O'John
