Jenkins Acura
Ocala, FL
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1,224 Reviews of Jenkins Acura
friendly service center Consistently Bobby and Robbie provide good service..thank you Very professional and always helpful. Even though the part that came in for MDX was bad, Consistently Bobby and Robbie provide good service..thank you Very professional and always helpful. Even though the part that came in for MDX was bad,the service level with communication was very Good. More
Exceptional service . Came in to get some work done on my mdx2014 and was immediately taken care of by bobby the service advisor. Bobby is always willing to help and satisf Came in to get some work done on my mdx2014 and was immediately taken care of by bobby the service advisor. Bobby is always willing to help and satisfy the customers, not forgetting the rest of their employees are also friendly. I know their job is to sell,but I believe they sell customer service . More
BOBBY IS THE BEST Bobby is the best. He is always very helpful, and works with you to get your car serviced when needed. He is probably one of the main reasons we enj Bobby is the best. He is always very helpful, and works with you to get your car serviced when needed. He is probably one of the main reasons we enjoy the experience with Acura. More
Buying Experience Buying a car is a process as with any big purchase and was pleasantly surprised and elated with the service. Kudos to Jenkins. Mr. Daniels surpassed Buying a car is a process as with any big purchase and was pleasantly surprised and elated with the service. Kudos to Jenkins. Mr. Daniels surpassed my expectations. The door to door service was a big plus. Not many dealers send someone to pick up their customers. Jeremy was my driver very courteous and professional. During my visit with Finance, Bryant was a pleasure to work with. Kudos to Jenkins. Continue your good service and no pressure environment. More
2014 Acura MDX - REplace NAVI Unit They investigated the problem and confirmed it with Acura Client Services and then ordered a major part. The part came the next day and they installe They investigated the problem and confirmed it with Acura Client Services and then ordered a major part. The part came the next day and they installed it. I only had to leave the car overnight and got a loaner car like mine. More
Wow....talk about your stereotypical, old-school car buying experience! This place is a classic throw back to how bad a car purchase experience can be. These folks high ball everything, including adding $390 experience! This place is a classic throw back to how bad a car purchase experience can be. These folks high ball everything, including adding $3900 for basically floor mats, trunk tray, wheel locks, and paint sealer. I think my sales person's name was John. He must have called me 30 times with new pricing or new slants. A couple of times, they went backwards and offered me less than the previous call. I got a deal out of them that I could live with, however, the experience over the phone was so distasteful, misleading, and distrustful, I didn't want to chance driving there for their offer. I felt like they were most likely to pull a "gotcha". I ended up purchasing from Fountain Acura (a 2014 TL Tech) in Orlando. See my review on Fountain. They were the same distance from me as these folks. No gotchas! No going back and forth on price. I told them when I was looking for and what I wanted to pay. There was one call back and I got a better deal than Jenkins and no surprises! Stay away from this joint! More
Everything was Great. Bobby is the man. Great service, great price. They found that our battery was bad and replaced it for FREE. What is there not to love? great price. They found that our battery was bad and replaced it for FREE. What is there not to love? More
Great experience. Issues were diagnosed and brought to my attention and solved. I would recommend Jenkins Acura to my friends and family for their service needs. my attention and solved. I would recommend Jenkins Acura to my friends and family for their service needs. More
Quality of service will weigh heavy on my decision to purchase another Acura. Service level is outstanding. I would rate a 10 if option was that high. purchase another Acura. Service level is outstanding. I would rate a 10 if option was that high. More
I was very happy with the service. Bobby was very helpfull and my car was back to me when promised. While waiting, I think almost everyone came over to asked if I need anything. They all had a smile helpfull and my car was back to me when promised. While waiting, I think almost everyone came over to asked if I need anything. They all had a smile and said hello and that really made my day. More