Jenkins Acura

Wow....talk about your stereotypical, old-school car buying experience! This place is a classic throw back to how bad a car purchase experience can be. These folks high ball everything, including adding $390 experience! This place is a classic throw back to how bad a car purchase experience can be. These folks high ball everything, including adding $3900 for basically floor mats, trunk tray, wheel locks, and paint sealer. I think my sales person's name was John. He must have called me 30 times with new pricing or new slants. A couple of times, they went backwards and offered me less than the previous call. I got a deal out of them that I could live with, however, the experience over the phone was so distasteful, misleading, and distrustful, I didn't want to chance driving there for their offer. I felt like they were most likely to pull a "gotcha". I ended up purchasing from Fountain Acura (a 2014 TL Tech) in Orlando. See my review on Fountain. They were the same distance from me as these folks. No gotchas! No going back and forth on price. I told them when I was looking for and what I wanted to pay. There was one call back and I got a better deal than Jenkins and no surprises! Stay away from this joint! More

2014 Acura MDX - REplace NAVI Unit They investigated the problem and confirmed it with Acura Client Services and then ordered a major part. The part came the next day and they installe They investigated the problem and confirmed it with Acura Client Services and then ordered a major part. The part came the next day and they installed it. I only had to leave the car overnight and got a loaner car like mine. More

Everything was Great. Bobby is the man. Great service, great price. They found that our battery was bad and replaced it for FREE. What is there not to love? great price. They found that our battery was bad and replaced it for FREE. What is there not to love? More

Great experience. Issues were diagnosed and brought to my attention and solved. I would recommend Jenkins Acura to my friends and family for their service needs. my attention and solved. I would recommend Jenkins Acura to my friends and family for their service needs. More

Quality of service will weigh heavy on my decision to purchase another Acura. Service level is outstanding. I would rate a 10 if option was that high. purchase another Acura. Service level is outstanding. I would rate a 10 if option was that high. More

I was very happy with the service. Bobby was very helpfull and my car was back to me when promised. While waiting, I think almost everyone came over to asked if I need anything. They all had a smile helpfull and my car was back to me when promised. While waiting, I think almost everyone came over to asked if I need anything. They all had a smile and said hello and that really made my day. More

The service department is wonderful!! Bobby is always great to deal with. He makes the overall experience a good one. Usually you dread coming to get your vehicle serviced, but not when your coming to th great to deal with. He makes the overall experience a good one. Usually you dread coming to get your vehicle serviced, but not when your coming to the Acura dealership. We bought an Acura for our son years ago, 2010 bought me a Acura RDX. Our next vehicle will be another Acura!! Thanks Bobby for everything!! More

It was a great experience, I was taken care of quickly and the work was done very efficient, car was clean and I was called when it was ready. All work was explained. Thanks and the work was done very efficient, car was clean and I was called when it was ready. All work was explained. Thanks More

This dealership is nothing but a ripoff, sold me warranty before I picked car up I .cancelled it and said they would give me the warranty money back, still waiting 5 months later, WATCH OUT FOR THESE GUYS, P before I picked car up I .cancelled it and said they would give me the warranty money back, still waiting 5 months later, WATCH OUT FOR THESE GUYS, PROFESSIONAL LIARS More

Two and a half words - Bait & Switch. We asked for Two and a half words - Bait & Switch. We asked for more information on a car we saw on-line, and planned on driving from Gainesville to Ocala to lo Two and a half words - Bait & Switch. We asked for more information on a car we saw on-line, and planned on driving from Gainesville to Ocala to look at it. I checked the dealership inventory before we left, and saw that no such car was on the lot (so we decided not to go). I then received a phone call that two other cars were on the lot, and because of the drive I asked them to confirm over the phone that both vehicles were automatic, and that they were indeed the models I was interested in. We drove down in two cars (one was to be traded in), and neither vehicle they promised was what they said they would be. The price became much higher too. Everyone played dumb. It was a very bad experience. More