Jeffrey Nissan
Roseville, MI
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377 Reviews of Jeffrey Nissan
Scheduled Maintenance 6-month check on my 6-month-old car! In and out and priced as promised; staff are polite, helpful; clean facilities; great hot coffee! 6-month check on my 6-month-old car! In and out and priced as promised; staff are polite, helpful; clean facilities; great hot coffee! More
scheduled maintenance All of my service work has been completed on time and at a reasonable price every time I have been at the Jeffrey Nissan dealership. All of my service work has been completed on time and at a reasonable price every time I have been at the Jeffrey Nissan dealership. More
Painless, as usual! I took my older Sentra in to have an oil change, to have the brakes checked as a precaution, and to have the battery checked again, having been warned I took my older Sentra in to have an oil change, to have the brakes checked as a precaution, and to have the battery checked again, having been warned by an assessment five months ago that it would need to be replaced sooner rather than later. The service employee, Christian, discussed all I'd requested done knowledgeably and politely--as is typical at Jeffrey Nissan--and the work was done promptly and thoroughly. I received an unexpected discount, which was a relief. The next day, I called him about replacing the floor mats, which had slipped my mind at time of service, and was given good advice about this problem. As the owner of an older vehicle that needs more careful maintenance, I am grateful to have this dealership as a competent and concerned partner in my car's care. Thank you! More
Great Service As always Ken, the service manager, has the work done correctly, timely and informs me of maintenance that may be needed in the future. The other serv As always Ken, the service manager, has the work done correctly, timely and informs me of maintenance that may be needed in the future. The other service people at Jeffery Nissan have been just as helpful as Ken, After all, this is my third Maxima, I know what to expect. More
Excellent experience Thanks Jeff and Mark for your help we are fully satisfied with our new career you assist as and listen to what car we want alnd look for the car with Thanks Jeff and Mark for your help we are fully satisfied with our new career you assist as and listen to what car we want alnd look for the car with in our budget More
60,000 service Prompt professional service. As we are not near a dealer we use Jeffery when we go downstate . The staff always very helpful and do not push unnessary Prompt professional service. As we are not near a dealer we use Jeffery when we go downstate . The staff always very helpful and do not push unnessary service. More
convertible top issues (warranty) Mike-Service manager was very helpful and knowledgeable in expediting my warranty work. I will definitely bring my car back for future maintenance o Mike-Service manager was very helpful and knowledgeable in expediting my warranty work. I will definitely bring my car back for future maintenance or repairs. More
Body Shop This is my 2nd experience with the body shop because this is the 2nd accident I've gotten into with my Nissan Altima. I wouldn't take my car anywhere This is my 2nd experience with the body shop because this is the 2nd accident I've gotten into with my Nissan Altima. I wouldn't take my car anywhere else. They do a great job and my car looks brand new when I get it back! More
4th time leasing from this dealership Great Salesperson worked to get me the car I wanted, and the Finance Rep was very informed which made this a very pleasant .purchasing expierence.. Great Salesperson worked to get me the car I wanted, and the Finance Rep was very informed which made this a very pleasant .purchasing expierence.. More
Body Shop Review Only I had a lady side swipe me during the last big snow storm of the season earlier this year. I had the tow company take it specifically to Jeffrey Nissa I had a lady side swipe me during the last big snow storm of the season earlier this year. I had the tow company take it specifically to Jeffrey Nissan (45 minutes away) because I trusted them and they had provided really good service in the past. I had never dealt with their body shop, but assumed it would be just as good as their service department. Boy was I wrong. It took over two weeks for them to fix my vehicle (damage to driver side only). I get that they were busy because of the snow storm, but my vehicle was taken in the day after the big storm and my insurance company cut the check the day after. When I went to pick it up, the Manager went to the back lot and brought it up to the front. He handed over the keys and said thanks for your service and walked inside. As I was doing a walk around, I opened my door and saw that it was catching my fender they replaced as well. After performing a more in depth check, I found a ton of tape they had used for painting still attached as well as numerous scratches and scuff marks all over the side of my car (not from the accident). The Manager came out and I told him his Tech didn't do a very good job and he wanted me to leave my car there for another couple days to fix it. I had already turned in my rental car (offsite), so this was not an option. Although the Manager was nice, I was highly disappointed that nobody checked the Tech's work after he was finished. It had to be the Tech's first week of work because it was absolutely terrible. I could have done the same job by myself and I suck at that sort of work. Definitely will not be taking my vehicle back to that body shop. However, I continue to use Jeffrey Nissan for oil changes since they have done a good job and Ken is extremely professional. The only bad thing is that you have to schedule a week in advance, otherwise you won't be able to get an appointment. Nissan is supposed to be building a new dealership on Hall Road and Elizabeth in the near future so that should help resolve that issue. More