Jeffrey Kia

The service provided at Jeffrey Kia is impeccable. All of the staff are friendly and helpful. They truly want to see that you leave satisfied and happy and will do whatever it takes to make you want to retur the staff are friendly and helpful. They truly want to see that you leave satisfied and happy and will do whatever it takes to make you want to return. I have not used an outside shop since purchasing my vehicle last year. Thank you for the great service! More

I waited at the parts desk for over 5 minutes. I then found a service tech and asked him if anyone was working in the parts department. He had to go back and find someone to get the parts I ordered. I found a service tech and asked him if anyone was working in the parts department. He had to go back and find someone to get the parts I ordered. I then stood at the cashiers desk for over 5 minutes before she acknowledged me. She was on the telephone. After that it took a while for her to figure out how to ring up the parts because I was using my Kia Customer Loyalty $200 credit. Weeks after my visit someone called me and said I had a balance on the order that I had to pay. I paid the balance the day I picked up the parts. I told the person that I had already paid it. More

I gave the rating above due to the professionalism each I gave the rating above due to the professionalism each staff member showed and I was pleased to work with them in finding my new car. The staff did I gave the rating above due to the professionalism each staff member showed and I was pleased to work with them in finding my new car. The staff did everything to make my purchase happen and I will be please to tell my friends and family about your dealership. More

I have never been treated with so much respect and kindness. From the woman on the phone who booked my appt. to the service young man that wrote up my car and explained everything to me. This dealer kindness. From the woman on the phone who booked my appt. to the service young man that wrote up my car and explained everything to me. This dealership far surpassed any other dealer I' ve ever went too. Thank you More

They were exceptionally friendly and great customer service. I was shocked as to how helpful they were in accommodating me to get the vehicle I wanted in my price range. service. I was shocked as to how helpful they were in accommodating me to get the vehicle I wanted in my price range. More

have always had great service on my old kia spectra, so it was a no brainer to go back and buy my next car here, christian in service is great and i had a wonderful time buying my new forte from justin in it was a no brainer to go back and buy my next car here, christian in service is great and i had a wonderful time buying my new forte from justin in sales More

I love the dealership. I always receive my vehicle in a better condition than when I dropped it off. They always look for recalls and perform them while I’m in. They completely check out my car and make re better condition than when I dropped it off. They always look for recalls and perform them while I’m in. They completely check out my car and make recommendations for things that are needed or will be needed soon. I am impressed not only with Jefferies but also with Kia. I currently only have one place for all my service needs and recommend it to my friends. More

Friendly service in the intimidating world of car dealerships. Would recommend to others. Picked this place over the Kia dealership near Hall Road and I-94. dealerships. Would recommend to others. Picked this place over the Kia dealership near Hall Road and I-94. More

I originally leased my car through this dealership and had a pleasant experience so I decided to go back now that my lease is up. Unfortunately, my experience this time was entirely different. I walked had a pleasant experience so I decided to go back now that my lease is up. Unfortunately, my experience this time was entirely different. I walked into the dealership where there were several salesman in the offices to the left of the door talking, laughing and using profanity loud enough for me to hear. I walked around the showroom for about 15 minutes and no one even approached me. I walked up to a window where I was told that someone would help me shortly. I decided to sit down in the chairs that were lined up thinking that they would surely notice I was there. The salesman in the far left office leaned in his chair, hands behind his head and looked at me, but went back to his conversation. Finally, a young man asked if he could help me. I explained why I was there and he directed me to a salesman. This salesman was inexperienced and couldn't answer my questions. He had to keep leaving and find out the answers for me. The whole experience was so frustrating, I just left. I went home, looked online, and decided to go to Serra Kia in Washington Michigan. The difference between the two dealerships was like night and day. The moment I walked into the Serra showroom, someone was there to greet me. The salesman was friendly and very knowledgeable. I got a great deal on a new car, turned in my old one and had everything taken care of - all in one visit! My recommendation is to skip Jeffry Kia and go straight to Serra Kia - you will be glad you did! More

Everyone at the dealership was friendly and the work was completed sooner than expected. If I had any concerns, the first would be that it took from Tuesday of one week to Monday of the next week to get my completed sooner than expected. If I had any concerns, the first would be that it took from Tuesday of one week to Monday of the next week to get my replacement tire because the place that was sending it shipped it to the wrong dealership. So I had to drive limitedly on a spare for that period of time. The second concern is your demand that a review of 25 words or more are required to complete the review. If I rate everything as great and give you the name of a person who was helpful, it should be satisfactory to say nothing more or or simply "service was better than expected." Next time, unless I have a problem, I simply won't complete the survey. It's easier and takes far less time. More