Jeffrey Kia
Roseville, MI
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190 Reviews of Jeffrey Kia
I never ever thought I would trust any car dealer's service department due to nightmare situations with past cars in other dealerships, but Jeffrey Kia has earned my trust with their outstanding servic service department due to nightmare situations with past cars in other dealerships, but Jeffrey Kia has earned my trust with their outstanding service every time. They are courteous, honest, and thoughtful. They take care of my service maintenance on my Kia, but then they go above and beyond by returning to me a washed vehicle as well! This time they also lightly vacuumed my dusty / dirty car mats as well! That was unexpected, and very much appreciated. I was especially impressed by the swiftness the work was done. I was expecting to be sitting in the waiting room for at least 2 hours, and I was in and out, washed car and all, in about 1 hour 20 minutes. Thanks Jeffrey Kia, and Christian Tomlinson. I'll see you again for my next maintenance service! More
We made an appointment for a recall and the advisor knew of another campaign item that needed to be done... they got both done reasonably quick and even gave us a discount coupon for the nearby Bob Evans so of another campaign item that needed to be done... they got both done reasonably quick and even gave us a discount coupon for the nearby Bob Evans so we could grab some lunch while we waited! We purchased the vehicle from this dealership and have had it serviced there several times... all of our experiences with them have been very good. More
Brad Klein made my new car purchase outstanding. He listened to what my needs and wants were and made it happen. He spoke highly of Kia, and made me feel like I was making the best automotive decision listened to what my needs and wants were and made it happen. He spoke highly of Kia, and made me feel like I was making the best automotive decision. He wasn't pushy or overbearing, however he made sure that my questions were answered. I did call the dealership this morning to again thank Brad for all of his efforts, only to be disapponted when I found out that he no longer works for the company. I wish him all the luck in his personal endevors, and I hope that Jeffrey Kia realizes that they have loss a great employee. Thank you for the outstanding service I received with my new car purchase. Sincerely, Tessani Smith More
Every time I come in, Mark is smiling and very pleasant. He remembers my name and always ask how I am doing. He always goes over and beyond. He remembers my name and always ask how I am doing. He always goes over and beyond. More
The price is reasonable and do not have a service person trying to sell me something I don't need. I am told if it is time for a tire rotation, I would never have it done and do know I will get the best we trying to sell me something I don't need. I am told if it is time for a tire rotation, I would never have it done and do know I will get the best wear out of my tires. My tire pressure light was on and they took care of it. I had a small nail in a back tire. I was on vacation and I got a friendly reminder that I was due for an oil change. I am a recent widow and is glad I have Jeffrey Kia's service department looking after me and my car.' More
Great attention to detail from the sales person, Business Manager and delivery specialist who made sure I was familiar and comfortable with the features of my new vehicle. I was treated with courtesy and g Manager and delivery specialist who made sure I was familiar and comfortable with the features of my new vehicle. I was treated with courtesy and genuinely felt that my business was appreciated. More
Service was quick and car was returned washed and clean. Christian was friendly and very business like. Waiting room was clean and offered refreshments some free and some in a vending machine. Christian was friendly and very business like. Waiting room was clean and offered refreshments some free and some in a vending machine. More
So far in the 7 years that I've had my car I have never had a bad experience. Everyone has been very friendly. They always explain everything before they do any service to my car. I highly recommend never had a bad experience. Everyone has been very friendly. They always explain everything before they do any service to my car. I highly recommend this dealership. More
Timely, keeps you well informed. I trust them. Timely, keeps you well informed. I trust them. Convientnant Internet schedualing of service. Will reccomend to others. Jeffrey Kia is the best in Timely, keeps you well informed. I trust them. Convientnant Internet schedualing of service. Will reccomend to others. Jeffrey Kia is the best in service and sales. More
My sales person was excellent . I would consider another Kia the next time my lease is ready to expire. Car was well cleaned and polished. This is my 2nd sorrento. Kia the next time my lease is ready to expire. Car was well cleaned and polished. This is my 2nd sorrento. More