Jeffrey Honda

Gil Ibarra is always very friendly and helpful. Gil explains what is needed, and what will be done, gives quote/estimate/price. Gil is very honest about repairs/service is needed. I trust Gil and wha explains what is needed, and what will be done, gives quote/estimate/price. Gil is very honest about repairs/service is needed. I trust Gil and what he says. I will never go anywhere else to buy a vehicle, or for the repairs and check-ups. Thank you Gil!!! Thank you Jeffrey Honda!!! More

Tom spoke to Andy over the phone after visiting several other auto dealerships (Ford and Honda) Tom explained the price range which we needed to stay in and Andy said he would call him back. Sure enough, other auto dealerships (Ford and Honda) Tom explained the price range which we needed to stay in and Andy said he would call him back. Sure enough, Tom received a call from Andy and it was good news he was able to provide us with lease options that were right in our price range. Andy was honest and upfront right off that bat and that is important. The other dealers did not even call Tom back, including Ford which is the dealer we had our current Fusion lease with which ended of April 29th. We are very pleased with our Honda FIT. Tom has already bragged to family and friends about the great customer service Andy provided us and how Andy was upfront from the beginning. Andy provided us with honest answers to all our questions, he wasnt in it for the "deal" he made us feel like he was "on our side". More

I applied for an online quote and Nate Simko called. His quote for the vehicle seemed correct, so I walked in to the Jeffrey Honda. Nate is friendly and took time with lots of patience to explain in deatail quote for the vehicle seemed correct, so I walked in to the Jeffrey Honda. Nate is friendly and took time with lots of patience to explain in deatail the car we are looking for. The process was simple and quick More

Dan was very friendly and straight forward. I felt he was honest and I liked that he didn't try to push a lot of extras too much. Even though we arrived near the end of the day, Dan seemed more than happy to honest and I liked that he didn't try to push a lot of extras too much. Even though we arrived near the end of the day, Dan seemed more than happy to stay late and get all the paperwork in order. More

I have recommended Jeffrey for over 25 years going back to Wood Motors. Gil in service, and his entire staff are outstanding! Gar Schaible is the only mechanic I would ever take my Honda's to. Outstanding to Wood Motors. Gil in service, and his entire staff are outstanding! Gar Schaible is the only mechanic I would ever take my Honda's to. Outstanding human being, a good friend, and a confident, whom I trust with my family and their cars (all Honda products). I would place Gil, as a friend as well as someone I can trust, and know full well, he would do whatever it takes, and has to make sure my family and their cars are serviced properly. More

Good service, polite and friendly customer service. I also like that I can make evening appointments that are not too far off in the future (usually within a week). I had an oil change and I was surpris also like that I can make evening appointments that are not too far off in the future (usually within a week). I had an oil change and I was surprised that I was sent a coupon in my email for a discount. My car was washed and vacuumed before I left. More

As always, the Honda service department was exceptional. Gil does an excellent job organizing! Even the salesperson, Melissa, whom i bought the CRV from 7 months ago, remembered my name when she said, "hel Gil does an excellent job organizing! Even the salesperson, Melissa, whom i bought the CRV from 7 months ago, remembered my name when she said, "hello." I will definitely continue to get my CRV serviced here as well as return for future car buying. More

Dear Honda, This is our family's 6th experience with Dear Honda, This is our family's 6th experience with Jeffrey Honda in Roseville, MI. Melissa Lawry has been our sales agent throughout. She has alw Dear Honda, This is our family's 6th experience with Jeffrey Honda in Roseville, MI. Melissa Lawry has been our sales agent throughout. She has always come through, not only with the vehicle we wanted, but a price within our budget. We appreciated the current incentives - - in fact, it prompted us to purchase a 2011 Accord AND a 2011 Civic. Your used car department also came through with great trade-in amounts for our previous Hondas, which we were pleased to know "hold their value". Angela, in the Finance Dept., was incredibly helpful with the paperwork, and went above and beyond to help us finalize our transaction (twice!) Randy, the Dealership Mgr (?), I believe was instrumental in locating the Civic EX we wanted, since their inventory did not include our specifications. Our family has referred Jeffrey Honda, and Melissa Lawry, to anyone considering a Honda. We're also happy the 2 vehicles we purchased were manufactured in Marysville, Ohio, USA. We were loyal to Chrysler for 25+ years, and are now loyal fans of Honda! Larry & Marcia Kazmirowski More

I only went in for an oil change, but have had repair work done in the past and have never had any problems. Gil is the best and he always tries to help you out. My only peeve is that there should be work done in the past and have never had any problems. Gil is the best and he always tries to help you out. My only peeve is that there should be a separate service desk for oil changes, or at least I should be able to drive right up to the oil change bay. Because I can make it there only on a Saturday, there is usually only one service desk person working and this time I had to wait 25 minutes behind other repair customers just to tell someone I wanted an oil change. What I can get done in 15 minutes at an independent oil change shop usually turns into an hour and a half commitment at the Honda dealership. The price seems a little steep compared to other oil change places, but I usually am able to use a Honda customer coupon, which helps, and I like the fact that they wash my car. More

had recall work preformed, so far as i know it was done correctly. complained about poor mpg as of late (last 12 months aprox) also i don't think my regenerative braking is functioning as it should. I dri correctly. complained about poor mpg as of late (last 12 months aprox) also i don't think my regenerative braking is functioning as it should. I drive for mpg's and this is my second civic hybrid. my hybrid battery is half charged most of the time, it should be 3/4's or more most of the time. mpg's now at 40 to 42, this time of year it should 45 to 46. come warmer weather it should be 51 to 52. as soon as weather gets into the 70's if mpg's don't improve i'll call gil and have one last go at fixing this car. it's been a great car, solid, quiet, smooth, love the cvt trans. i know my car, it's my 9 months of the year ride, and sets in the garage in the winter. I let the EPA take this car for emmision testing and I believe they changed some of the factory settigs to iprove emmisions but f'ed up my milage. so that's my story. john martinek More