Jeffrey Honda
Roseville, MI
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495 Reviews of Jeffrey Honda
Gil Ibarra is, by far, the best service manager I have seen in 20+ years of car ownership. Not only is he friendly and effusive, he knows his craft and comes across as completely honest and believeable. seen in 20+ years of car ownership. Not only is he friendly and effusive, he knows his craft and comes across as completely honest and believeable. He even asked me if I needed workspace to use my computer while I waited for the service job to get finished. Will return here again and again. More
I was quite surprised at how quickly my car was ready. I was expecting a couple hours. This gave me more time to do some shopping as I was going out of town that week-end. And since you had already washed was expecting a couple hours. This gave me more time to do some shopping as I was going out of town that week-end. And since you had already washed it, that was another thing I didn't have to do. I was ready for the road. More
I purchased two Hondas (Accord and Odyssey) from Jeffrey ten years ago and have had them serviced at Jeffrey all this time. All of most of this time I have worked with Gill Ibarra. He is a fine service ten years ago and have had them serviced at Jeffrey all this time. All of most of this time I have worked with Gill Ibarra. He is a fine service rep. Always gives good advice and I trust him. Work is done on time. And when a problem is fixed by the service techs it stays fixed. I have never felt that I have been ripped off on a repair. I would trade these Hondas in and get newer models EXCEPT that they run as well as the day I bought them ten years ago -- thanks to except servicing and repair -- so I can't bring myself to part with them. More
I was very pleased with the work performed by the service department. I am not very happy with the front brakes on my 2006 Honda CRV. I have had problems with the front brakes since about 16K miles and it h department. I am not very happy with the front brakes on my 2006 Honda CRV. I have had problems with the front brakes since about 16K miles and it has never gone away. I hope that the new CRVs have a different front braking system. I had all my service on my CRV done at Jeffery and I am please with the service. More
Very though at Jeffrey explaining service performed. And also important is the service advisor not only signs in the vehicle but also is there when payment is made and consumer is directed to where the vehi also important is the service advisor not only signs in the vehicle but also is there when payment is made and consumer is directed to where the vehicle is parked. Thanks, JEFFREY, for job well done. More
Came in for an oil change and fine point inspection. The staff was very nice and informative. Will continue to come here for service. Only complaint was that I brought in a coupon that was mailed to me from staff was very nice and informative. Will continue to come here for service. Only complaint was that I brought in a coupon that was mailed to me from Jeffrey stating oil change for $29. I guess the FINE print was that it is only for standard oil change, not synthetic oil. I will still have the oil changes done here but the FINE print should be a little BIGGER and don't send coupons out that won't work with my car. I signed up for email coupons and hope to see them come in but not swamping my inbox. More
I feel very comfortable taking my vehicle into Jeffrey Honda for service because of the way I am treated. Everyone is very friendly, helpful and pleasant. My experiences from the past at other dealershi Honda for service because of the way I am treated. Everyone is very friendly, helpful and pleasant. My experiences from the past at other dealerships left alot to be desired, but Jeffrey changed that and the overall purchasing experience so that it was actually pleasant to have to be there. More
My daughter brought the car in by herself for the oil change; which she had never done before. SHe was very pleased with how she was treated, the work that was done and thought the cost was a good deal. change; which she had never done before. SHe was very pleased with how she was treated, the work that was done and thought the cost was a good deal. SHe told me she plans to return there from now on for her oil changes. More
Gil Ibarra is always very friendly and helpful. Gil explains what is needed, and what will be done, gives quote/estimate/price. Gil is very honest about repairs/service is needed. I trust Gil and wha explains what is needed, and what will be done, gives quote/estimate/price. Gil is very honest about repairs/service is needed. I trust Gil and what he says. I will never go anywhere else to buy a vehicle, or for the repairs and check-ups. Thank you Gil!!! Thank you Jeffrey Honda!!! More
Tom spoke to Andy over the phone after visiting several other auto dealerships (Ford and Honda) Tom explained the price range which we needed to stay in and Andy said he would call him back. Sure enough, other auto dealerships (Ford and Honda) Tom explained the price range which we needed to stay in and Andy said he would call him back. Sure enough, Tom received a call from Andy and it was good news he was able to provide us with lease options that were right in our price range. Andy was honest and upfront right off that bat and that is important. The other dealers did not even call Tom back, including Ford which is the dealer we had our current Fusion lease with which ended of April 29th. We are very pleased with our Honda FIT. Tom has already bragged to family and friends about the great customer service Andy provided us and how Andy was upfront from the beginning. Andy provided us with honest answers to all our questions, he wasnt in it for the "deal" he made us feel like he was "on our side". More