Jeff Wyler Florence Buick GMC
Florence, KY
Filter Reviews by Keyword
By Type
564 Reviews of Jeff Wyler Florence Buick GMC
Our new Buick We purchased a new 2018 Buick Evclave. They were great to work with and the car is super great! Thanks, Bobby Rose our salesman, you were very nice to We purchased a new 2018 Buick Evclave. They were great to work with and the car is super great! Thanks, Bobby Rose our salesman, you were very nice to us and got us a great deal. Also thanks for checking in on how we liked the car a few days later. I don’t think we have ever had a salesman do that before and we appreciated that. we are very satisfied with our purchase! More
Regular PM with a twist We bought our 2017 GMC Terrain back in July, on 26FEB2018 was our first service PM due. I received emails about a week in advance, I really appreciat We bought our 2017 GMC Terrain back in July, on 26FEB2018 was our first service PM due. I received emails about a week in advance, I really appreciate that. We arrive 15 mins; early and immediately was told to pull it into the garage. This was fantastic! No wait. I had a manufacture defect that was not part of the standard PM… but I brought it to the service dept's attention. The issue was immediately resolved. The wife and I were impressed !!! Jeff Wyler of Florence service dept is great and the staff is friendly and professional. We were not talked down to, No, we were treated with top respect. I want to say a special thank you to Brandi at Jeff Wyler Florence Service dept. She was great to work with and she knew her job well. Brandi handled everything and was on top things right now! Thank you Brandi, Great job !!! More
"Best service team" Service representative informed me several times of the status of my vehicle. Every time she came to the waiting area for someone else, she would com Service representative informed me several times of the status of my vehicle. Every time she came to the waiting area for someone else, she would comment on my estimated completion time. Other service members were all very friendly and courteous. More
First service on car was great. Done in a timely matter First service on my car. Had a great experience. Everyone was very friendly and helpful. Service guy explained everything they did to my car and First service on my car. Had a great experience. Everyone was very friendly and helpful. Service guy explained everything they did to my car and about the locks on my tires More
Excellent Service I keep coming back because their service guy Mike truly cares about his customers! We receive great service from everyone there each time we come in, I keep coming back because their service guy Mike truly cares about his customers! We receive great service from everyone there each time we come in, from the service guys, the techs and the ladies who helped us rent a car! Thank you! More
Great Service! It's always a great experience when I have my Terrain serviced at Jeff Wyler GMC! I arrived a little early, but was taken in right away and my vehicl It's always a great experience when I have my Terrain serviced at Jeff Wyler GMC! I arrived a little early, but was taken in right away and my vehicle was ready very quickly. The Service Dept. staff are always friendly and helpful. They let me know about a special deal on future oil changes - which I took. More
Excellent sales and service experience Service was effective and efficient. With the purchase of our new Yukon XL, we received two free services for oil changes and tire rotations. We wer Service was effective and efficient. With the purchase of our new Yukon XL, we received two free services for oil changes and tire rotations. We were met with great service attendants and excellent turnaround on the service experience. More
Appointment Had an appointment at 12:00! After waiting two hours and still not seeing me, left the dealership! Was able to find a new 2018 vehicle in Ohio the nex Had an appointment at 12:00! After waiting two hours and still not seeing me, left the dealership! Was able to find a new 2018 vehicle in Ohio the next day! More
Amazing Customer Service Everyone was so friendly. My car was serviced in a very reasonable amount of time for the three things I needed serviced. I was treated exceptionally Everyone was so friendly. My car was serviced in a very reasonable amount of time for the three things I needed serviced. I was treated exceptionally well. More
Great experience They were all very professional and helpful. Brandon as able to come to an agreement that met are needs. He was very thorough will explaining the fea They were all very professional and helpful. Brandon as able to come to an agreement that met are needs. He was very thorough will explaining the features of the car. More