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Jeff Wyler Florence Buick GMC

Florence, KY

4.8
564 Reviews

1154 Burlington Pike

Florence, KY

41042

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564 Reviews of Jeff Wyler Florence Buick GMC

March 06, 2018

Our new Buick We purchased a new 2018 Buick Evclave. They were great to work with and the car is super great! Thanks, Bobby Rose our salesman, you were very nice to More

by Mar1548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rose
February 28, 2018

Regular PM with a twist We bought our 2017 GMC Terrain back in July, on 26FEB2018 was our first service PM due. I received emails about a week in advance, I really appreciat More

by SafetyMan-Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi --Service Dept. Florence, KY. center Burlington Pike
February 24, 2018

"Best service team" Service representative informed me several times of the status of my vehicle. Every time she came to the waiting area for someone else, she would com More

by Joseph Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALL SERVICE EMPLOYEES
February 14, 2018

First service on car was great. Done in a timely matter First service on my car. Had a great experience. Everyone was very friendly and helpful. Service guy explained everything they did to my car and More

by Crazy knitting lady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Berry
January 22, 2018

Excellent Service I keep coming back because their service guy Mike truly cares about his customers! We receive great service from everyone there each time we come in, More

by Cebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 01, 2018 -

Jeff Wyler Florence Buick GMC responded

Cebs, thank you for your FIVE STAR REVIEW!! #Wylerway

January 18, 2018

Great Service! It's always a great experience when I have my Terrain serviced at Jeff Wyler GMC! I arrived a little early, but was taken in right away and my vehicl More

by GMC Gal 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with the Serivice Dept. and forgot the name of the person assiting me.
Feb 01, 2018 -

Jeff Wyler Florence Buick GMC responded

Thank you for your FIVE STAR REVIEW!! #Wylerway

December 15, 2017

Excellent sales and service experience Service was effective and efficient. With the purchase of our new Yukon XL, we received two free services for oil changes and tire rotations. We wer More

by BCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Niehaus
November 24, 2017

Appointment Had an appointment at 12:00! After waiting two hours and still not seeing me, left the dealership! Was able to find a new 2018 vehicle in Ohio the nex More

by Markus
Customer Service
Recommend Dealer
No
Employees Worked With
Alicia Barth
Dec 06, 2017 -

Jeff Wyler Florence Buick GMC responded

We are very sorry that you did not have a great experience at our dealership. We reached out to you to ask you about the situation but unfortunately we did not hear back. We hope everything works out well with your new vehicle and we will try to do better at giving our guests the attention they deserve.

November 14, 2017

Amazing Customer Service Everyone was so friendly. My car was serviced in a very reasonable amount of time for the three things I needed serviced. I was treated exceptionally More

by Covcar13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in Service
November 14, 2017

Great experience They were all very professional and helpful. Brandon as able to come to an agreement that met are needs. He was very thorough will explaining the fea More

by tkach31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McElwee, Brad Blackwell, Brandon Niehaus
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