Jeff Wyler Florence Buick GMC

First time service call for our New SUV Terrain 21APR2016 was our first service call follow-up since I bought the New Terrain. The wife called the service dept; the day before and set up the appoin 21APR2016 was our first service call follow-up since I bought the New Terrain. The wife called the service dept; the day before and set up the appointment for the following morning. Jeff Wyler sent me a meeting marker for my email calendar (I really like this since I use Office Outlook-2010 it worked great). I notice the meeting marker stated 1 hour service /repair call. Since I use to do all my own service and previous work I know you can NOT get an honest to goodness healthy oil change in just 10 or 15 mins. (That's a Fact) The wife arrived at 08:00am, they took her straight in and started to work on our SUV. While the oil was draining they checked and rotated the tires. After about 39 mins they refilled the oil, then checked the fluids and wrote up the report 1-hour service as promised. Folks that is how an honest oil change is done. It takes time to drain used oil... they do it right at Jeff Wyler of Florence! Reminder: Next time you drop by one of those rip-off shops that say we change oil in 10 - 15 mins. That is NOT how you change oil. Jeff Wyler of Florence once again took care my wife while I was at work and they did it early as we always prefer. Thank you Jeff Wyler Florence Service Dept, ...guys you're awesome !!!! I'm extremely happy you preform service calls correctly. More

Thanks for the red carpet service Thanks to Bill Monhollen for going out of his way to accommodate me and getting my truck to me after also staying late on a Sunday. Thanks to Bill Monhollen for going out of his way to accommodate me and getting my truck to me after also staying late on a Sunday. More

New used car. Bill was very nice and helpful. He did his best to get me into a reliable car. My son loves it, he has lots of room. The most important is that he doe Bill was very nice and helpful. He did his best to get me into a reliable car. My son loves it, he has lots of room. The most important is that he does not have to hook up my head lights anymore, so he is happy as well. Thank you Bill for all your help. More

thumbs up. bought new enclave from terry long yesterday,he made the job so easy for me with great customer service skills....answered all my questions in a hones bought new enclave from terry long yesterday,he made the job so easy for me with great customer service skills....answered all my questions in a honest and professional way,and always wearing a warm smile...thx terry for all your help.....jerry z More

Leased a new 2016 Terrain Just leased a new 2016 GMC Terrain. This is our third Terrain and can't even remember how many leases from Jeff Wyler Buick GMC. Worked with David N Just leased a new 2016 GMC Terrain. This is our third Terrain and can't even remember how many leases from Jeff Wyler Buick GMC. Worked with David Navarre on this one. He was very helpfuly and knowledgeable. I'm sure when this lease is up, we'll be there again for a new one. Have also been pleased with the Service Dept. over the years. More

Buying? Need Service? Look no further--this is the place! My family has been customers for 22 years without a complaint! Honest, professional, and friendly! I leased a new 2015 Verano with the able guidance My family has been customers for 22 years without a complaint! Honest, professional, and friendly! I leased a new 2015 Verano with the able guidance of David Navarre. He has sold us cars before, but this was the first time for a lease. I really learned a lot. I got a great deal and love my new car. Chad was great at explaining the financial part, and Jason helped out. A real family effort! And that's they make you feel--just like family. I just got my first free maintenance. Scott at the Service Desk explained what they were going to do and about how long it would take. He's a great guy! I waited in their comfortable waiting room, and sure enough, Scott was right on the money with his time estimate. It's a great dealership, from top to bottom. You'll be sorry if you don't give them a try! More

Outstanding service at Jeff Wyler GMC Purchased a brand new ride from Terry Long who provided outstanding customer service. Terry is a straight shooter and was a pleasure to deal with dur Purchased a brand new ride from Terry Long who provided outstanding customer service. Terry is a straight shooter and was a pleasure to deal with during the purchasing process. He was very professional and respectful and followed up with me after the sale to ensure I was 100% satisfied. I'm glad I worked with him and will definitely go back when I'm ready for my next new ride!! More

Wonderful dealership. Great service and very professional. We were greeted promptly and had help despite the fact that the salesperson was on another test drive. Office staff and Christine was very profession We were greeted promptly and had help despite the fact that the salesperson was on another test drive. Office staff and Christine was very professional and accommodating. Would highly recommend this dealership More

Fast in,fast out perfect service! Stopped in for a oil change. Took my truck straight in. They informed me of a recall item and repaired it also! Was in and out back on the road in un Stopped in for a oil change. Took my truck straight in. They informed me of a recall item and repaired it also! Was in and out back on the road in under a hour! You guy's rock! More

Excellent experience new vehicle purchase. week-Edit Loading...New vehicle purchase on 02/20/2016. Highly recommend my salesperson, Christina G., she is very competent and patient and un week-Edit Loading...New vehicle purchase on 02/20/2016. Highly recommend my salesperson, Christina G., she is very competent and patient and understood the many components of the vehicle I was purchasing and clearly explained everything. Finance with Chad was also clear with no surprises. Very good experience. Ask for Christina, you will be glad you did. More