Jeff Wyler Acura of Fairfield

manager said it was a new battery, died the next day Our sales rep Angela was the BEST, the manager Randy would not even come out of his office to talk. Said the lexus had a new battery, it died the next Our sales rep Angela was the BEST, the manager Randy would not even come out of his office to talk. Said the lexus had a new battery, it died the next day . had to jump the car at the1st test drive. Angela fought for us, she treated us like a guest in her home. we went to test drive the car and they had to get a tech to jump it. it was a bumpy test drive, we asked if the tires could be re-balanced and the sales rep said yes, Randy said he will not once we decided to buy the car and said it is "as is" even though it had been sitting in the lot. we offered to pay for it instead. Never will give this dealership another dime, family and friends have been notified. We WILL do business with Angela, but not at this dealership, not with this Manager. More

New Acura 2017 RDX Advance Package Purchase We were just surfing the internet to see what was available. We ran across this Silver 2017 Acura RDX Advance package through Auto Trader and noticed We were just surfing the internet to see what was available. We ran across this Silver 2017 Acura RDX Advance package through Auto Trader and noticed that it was in Fairfield, Ohio. We made contact with Superior Acura and decided to take a trip to their dealership this past weekend (Sep 10, 2016). From the moment we arrived, it was First Class Service all the way from the test drive, to financing, and deciding to making the final purchase of the vehicle on Sep 17, 2016. Special thanks to Mr. Joe Lattimore, Mr. Brandon Agee, and Mr. Lenny Pugh for their outstanding customer service towards obtaining this vehicle in a very pleasant car-buying experience. I've never bought a brand new vehicle with such ease and highly recommend this dealership to anyone who is serious about purchasing their next Acura. :) More

Fantastic Pre-Owned I recently purchased a vehicle from Lloyd, and it was a very pleasant experience. All of the people at the dealership were very nice and helpful, I wo I recently purchased a vehicle from Lloyd, and it was a very pleasant experience. All of the people at the dealership were very nice and helpful, I would recommend visiting this dealer if you are in need of car. Ask for Lloyd he is a fun nice guy, and the quality of the car I purchased was top notch. More

Alway's Top-Notch We have been coming to this dealership for years and they always take the best care of us! That's why we keep coming back! They are friendly, informat We have been coming to this dealership for years and they always take the best care of us! That's why we keep coming back! They are friendly, informative, and direct. Even when we come in to get 2 vehicles with 2 kids in tow they make the experience as easy and enjoyable as possible for all of us. More

A terrific experience and a great place to buy a car! We had a perfect purchase of our 2017 Acura MDX with our Sales consultant Steve Swantko, a true professional. The staff from Steve, Dennis Smith, Le We had a perfect purchase of our 2017 Acura MDX with our Sales consultant Steve Swantko, a true professional. The staff from Steve, Dennis Smith, Lenny Pugh and Brandon Agee couldn't have been better to work with and provided us a great shopping experience. They know their product, treat customers very well and truly earn your business. If looking for an Acura or a pre-owned vehicle please consider them in your search! Jerry Patrick More

Very helpful and caring JoNell is very helpful and very caring. There are are no dumb questions, whatever you need help with he is more than happy to help out in any way he c JoNell is very helpful and very caring. There are are no dumb questions, whatever you need help with he is more than happy to help out in any way he can. If there is a problem that you come across he is always there to resolve whatever the problem is. He is very easy to work with, also very kind and respectful. Thank you, John Galliher More

Great place to buy a car I visited this dealership for CPO 2012 Acura TSX. Steve helped me purchasing the car and I am very happy with customer service I received from him. I visited this dealership for CPO 2012 Acura TSX. Steve helped me purchasing the car and I am very happy with customer service I received from him. Highly recommended. More

"Tag team effort scores a victory for all!" Being short handed on a Sunday afternoon didn't stop business while providing immediate assistance. Angela started by warmly greeting us and after ac Being short handed on a Sunday afternoon didn't stop business while providing immediate assistance. Angela started by warmly greeting us and after accessing our desires, made us feel comfortable with a drink while she prepared a couple cars for test drives. It didn't take long for us to decide what we wanted to buy. With Angela helping others, Lloyd stepped in and helped us by answering our questions and handling the negotiations. This stage is usually the worst but we didn't receive any pressure and with Lloyd's wonderful personality made us feel at ease the whole time. Lloyd immediately felt like a family member looking out for us. We were able to close the deal without much haggling. Being at the end of the day, we decided on the best day/time for us to return for the vehicle. Upon pickup, the car was sitting out front ready and looking sharp. Chad handled the finance end of the deal in a timely manner. Before leaving, Lloyd took the time to go through everything on the car including programming certain features for us. With a promise to follow-up in a couple days and a business card to call him with any questions, Lloyd had us on our way. We were extremely pleased with our experience at Superior and the employees we dealt with. They demonstrated the class you receive with not only a top notch product but a staff that goes along with it! More

In and out in 1 day Joe Lattimore was extremely helpful in finding the cars I was interested in, arranging test drives and guiding me through the purchasing process - I w Joe Lattimore was extremely helpful in finding the cars I was interested in, arranging test drives and guiding me through the purchasing process - I would highly recommend him to anyone looking for a new car. I called the dealership after reading their website and connected with Joe. On the phone he was able to answer my questions about several cars and then had them ready for my wife and I to drive the next day. He was knowledgeable, but not overwhelming on the facts with each of the cars and helped us to make a selection. The purchasing process was efficient with loan options better than my bank. After completing the purchase Joe sat with in the car for as long as I needed reviewing all the technology, including connecting my iPhone and getting the initial setup complete. Thanks Joe for all the help!! George More

Excellent from Beginning to End! Steve was excellent from start to finish, patient every step of the way, , stayed past closing late on a Saturday to help us with our needs, professio Steve was excellent from start to finish, patient every step of the way, , stayed past closing late on a Saturday to help us with our needs, professional, and excellent follow up to have me come in to review the features of my New Acura, I highly recommend Steve and Superior Acura! More