Jeff Wyler Acura of Fairfield
Fairfield, OH
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573 Reviews of Jeff Wyler Acura of Fairfield
What a wonderful experience Steve and his team at Acura were awesome in helping me with my purchase. I was buying a used vehicle and they went out of there way to make me feel li Steve and his team at Acura were awesome in helping me with my purchase. I was buying a used vehicle and they went out of there way to make me feel like I was buying the newest and most expensive vehicle on the lot. They went above and beyond to fix even the smallest scratch and I'm pleased as can be. I will definitely purchase another car from Steve and Superior Acura in the future. More
Another Awesome Experience I have had multiple transactions with Superior Acura and with Steve in particular. Each one has gone smoothly and I have left each time not only with I have had multiple transactions with Superior Acura and with Steve in particular. Each one has gone smoothly and I have left each time not only with the vehicle that I wanted but at the price that I hoped for, too. Every step of the process from discussing my needs, test driving the car, reviewing pricing options and closing things on the finance side with Brandon was comfortable. I highly recommend Superior and their team if you are in the market for an Acura. More
Great Experience! U was looking for a particular used vehicle on cars.com that led me to call Superior Acura. When I called, I informed the receptionist that I wanted t U was looking for a particular used vehicle on cars.com that led me to call Superior Acura. When I called, I informed the receptionist that I wanted to speak with a salesperson. She placed me on hold and then Jonell Lattimore picked up. He was both helpful and professional. I explained to him that I had been looking for this particular vehicle for a while, and that I was ready to drive from Indianapolis to Cincinnati to purchase it, if everything checked out alright. Jonell insured that he would take care of me and that the car looked great. He gave me confidence in making the drive to do business with him. This was important, because a week prior to this, I saw a similar vehicle online that was located in Columbus, OHio, at an Infinity dealership. My wife and I drove all the way to Columbus, only to receive terrible customer service, from an unprofessional, and rude saleswoman and her management. This was not the case with Jonell and his peers. My wife and I made the drive to Superior Acura, and was met with great professionalism and customer service. When we arrived, Joe was parking the recently cleaned vehicle in front of the dealership to meet us. Even though the vehicle was not an Acura, I could tell that Joe had done some quick research on it, so that he could address any questions that I might have about the vehicle. This is what professionals do, and it's what separates the average salesperson from the top salesperson. When it came to the negotiations, it was stress free. The management team was very reasonable, and I could tell that Joe had our best interests in mind. After we agreed to a number, the manager came out of his office and shook our hands. Even the finance manager was very helpful and customer friendly. Our overall experience with Jonell and Superior Acura was jaw dropping. I would recommend them and their services to anyone. I didn't mention to them that I had previous experience as a car salesman a few years ago. I know the sales strategies, the negotiation processes, and all the other things that salespeople are trained to do in order to make a sale. So I was ready, to say the least, but my experience with Superior was nothing like that. My wife and I were very comfortable and felt like customer service was their top priority. I'm happy about my purchase and very satisfied with my experience. More
Great experience Buying a car is typically a dreaded experience. Not so with Superior Acura. Everyone was very friendly and helpful. Also, the negotiating process was Buying a car is typically a dreaded experience. Not so with Superior Acura. Everyone was very friendly and helpful. Also, the negotiating process was fast and straightforward. More
Great Experience Steve did a fantastic job from top to bottom. From initial visit to driving off with my new car he made it smooth and easy. Everyone I came in contact Steve did a fantastic job from top to bottom. From initial visit to driving off with my new car he made it smooth and easy. Everyone I came in contact with at the dealership were nice and friendly. I recommend both Steve and the dealership highy. More
Really pleased I went to check out an Acura TLX with the intention of visiting other dealerships (Mercedes, BMW) later on. But I liked the car that was shown to me, I went to check out an Acura TLX with the intention of visiting other dealerships (Mercedes, BMW) later on. But I liked the car that was shown to me, and I really appreciated Jonel Latimore's professionalism. He was informative, very helpful, and at no point tried to put any pressure on me. The whole experience was so positive, and the car was exactly what I was looking for, that I decided to buy it there and then. That's a nice outfit at Superior Acura. More
Great experience AGAIN! This is my third Acura MDX purchased from Superior Acura and my fourth from the Superior family. They've always given me great customer service. Anoth This is my third Acura MDX purchased from Superior Acura and my fourth from the Superior family. They've always given me great customer service. Another Acura dealer is about 10 minutes from my home but I'd rather deal with a Superior because their service is described by their name. JoNell Lattimore is a great salesperson who provided great service and helped me to get a great deal on a great car. I even left a few things in the car I traded and he retrieved them for me. He's respectful, knowledgeable about the product he is selling and he doesn't mince words or use fast talk jargon. If he's there when it's time for my fourth MDX, I'll work with him to sign and drive. More
Great Experience The employees were professional and personable. They treated me with the up-most respect. This was my first time buying a car from a top tier dealersh The employees were professional and personable. They treated me with the up-most respect. This was my first time buying a car from a top tier dealership. It was an experience that I will never forget. I have found a car dealership home. As I run into friends and family looking to purchase a car, I refer them to Superior Acura. More
Great experience! Steve did a great job. Very helpful and informative. This is the 6th car I've bought at this dealership and will continue in the future. Look no furth Steve did a great job. Very helpful and informative. This is the 6th car I've bought at this dealership and will continue in the future. Look no further if you are buying or leasing an Acura. More
The 2017 MDX is Great! We had been considering an MDX for years and have spoken to Steve Swanktko several times after previously buying an Acura TL from him. Once we worke We had been considering an MDX for years and have spoken to Steve Swanktko several times after previously buying an Acura TL from him. Once we worked out the details for our purchase, the transaction could not have been smoother. Steve, Lenny Pugh and Brandon Agee made it a pleasure to purchase our MDX from Superior Acura. Steve spent a considerable amount of time reviewing the features and making my wife comfortable with the car. Steve has followed up since the purchase and I have his cell phone if we have any questions. Lenny Pugh did everything he could to get us the Dark Cherry Pearl MDX we wanted at a fair price. Brandon Agee had all the paperwork ready when we arrived to finalize our purchase. I'd like to thank the Superior Team for their professionalism and attention to detail. I have and will continue to recommend Superior Acura to friends and family. More