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Jeff Wyler Acura of Fairfield

Fairfield, OH

4.5
573 Reviews

5555 Dixie Hwy

Fairfield, OH

45014

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573 Reviews of Jeff Wyler Acura of Fairfield

January 21, 2017

Management is great Brandon, Paul, and Dennis the GM was great had some problems Dennis and Paul worked well with me to try and make me satisfied at first I was really d More

by Aholzmacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith, Paul Brungs, Brandon Agee, Jonell Lattimore
Jan 23, 2017 -

Jeff Wyler Acura of Fairfield responded

Thank you for taking the time to review us. You are correct. We really dropped the ball in this situation. Jonell has been with us for approximately ten months. He should not have been discussing financial issues with a client. That is left to Brandon our Business Manager. Brandon should have and would have discussed your payment due dates while in the business office at the lease closing. All leases have the first payment paid at inception and the second payment will always be due in 30 days. In addition, The service tech leaves me with no excuse. The vehicle should have never been given to you in that condition. I trust that when you returned they did make the cleanup acceptable? We are always trying to improve on our procedures. We will make mistakes. That is why we value even a negative review. It gives us an opportunity to teach, learn and improve. Without your input we would not have been able to identify a problem. We hope you will give us another chance, but if not we truly understand. Dennis Smith, General Manager

January 12, 2017

First Car I had been looking around for my first car both online and in-person. Then I found a used Scion TC that they had at Superior Acura. The experience was More

by ASwart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Agee, Jonell Lattimore
Jan 14, 2017 -

Jeff Wyler Acura of Fairfield responded

Thank you for the great review!

January 09, 2017

Just leased my 10th car from Superior Acura I cannot say enough good Relationships I have had with Superior Acura in the 11 years I have been leasing cars from them From the outstanding salesp More

by Jimrc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Swantko, Lenny Pugh, Paul Brungs, Ashley Mingie, John Howard, Brandon Agee
Jan 09, 2017 -

Jeff Wyler Acura of Fairfield responded

Thank you so much for the kind words sir. We truly do appreciate your business and your loyalty to not only superior but also to the Acura brand.

January 04, 2017

purchase of certified used Acura LLoyd Doughty assisted with my purchase of a certified Acura TSX. He was had a lot of knowledge about the car and its features. Lloyd was professio More

by mturner
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Doughty
Jan 08, 2017 -

Jeff Wyler Acura of Fairfield responded

Thank you for the awesome review. We are lucky to have Lloyd on our team.

January 03, 2017

Great Experience My fiance and I had been searching for a new car for quite some time, but found it difficult to deal with some of the sales folks at other dealerships More

by Brian
Recommend Dealer
Yes
Employees Worked With
Steve Swantko, Brandon Agee
Jan 03, 2017 -

Jeff Wyler Acura of Fairfield responded

Wow!! Thank you. We are glad you are happy.

January 03, 2017

Steve Swantko If anyone ever needed a reason to go to Superior or call on Steve and Lenny, take it from me, my family just bought our 10th car from Steve and the Su More

by Djmitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Swantko, Lenny Pugh
Jan 08, 2017 -

Jeff Wyler Acura of Fairfield responded

Thank you so much for your continued loyalty and your taking the time to do this review.

January 02, 2017

Good service Everyone was great when I bought my first car. It run a while until we got the right price, but I'm glad I got the car. More

by Pattanakly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Agee, AJ Gray
Jan 03, 2017 -

Jeff Wyler Acura of Fairfield responded

Thank you for taking the time to review our dealership

December 29, 2016

Steve is one of the main reasons we keep coming back Steve Swantko knows us like family. He makes us feel comfortable. Steve never tries to sell, but tries to help. I have never met a car salesman like h More

by Dave D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Swantko
Dec 31, 2016 -

Jeff Wyler Acura of Fairfield responded

Thank you for your loyalty and your review.

December 27, 2016

Fantastic Experience Our first time purchasing a car from Superior Acura couldn't have bee a better experience. Before coming in to the Dealership, Alex set everything up More

by Trottanicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Agee, Jonell Lattimore, Alex Segal
Dec 29, 2016 -

Jeff Wyler Acura of Fairfield responded

Thank you for taking the time to review us.

December 26, 2016

New Car 2017 Smooth Best Customer Service ever! From the time I walked in the door nothing but Friendly and Great Customer Service. Everyone in the Dealership greeted me More

by Steph1908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Agee, Jonell Lattimore, Alex Segal
Dec 26, 2016 -

Jeff Wyler Acura of Fairfield responded

Thank you for the terrific review! Happy Holidays and enjoy your new ride.

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