Jeff Wyler Acura of Fairfield
Fairfield, OH
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573 Reviews of Jeff Wyler Acura of Fairfield
Konrad made it enjoyable. The test drive with Konrad is what really finalized my decision. He has a very low pressure, relaxed sales approach. He answered all my question and The test drive with Konrad is what really finalized my decision. He has a very low pressure, relaxed sales approach. He answered all my question and never really "pushed" me for a decision. He even stuck around to help me program the nav system after the deal was done. That RDX touch pad takes some getting used to! More
Kool Ken is truly cool. Went here after a long line of acquaintances and friends recommended this dealer and walked away with a really nice used car as a satisfied customer. Went here after a long line of acquaintances and friends recommended this dealer and walked away with a really nice used car as a satisfied customer. I inquired online before I went and Walter touched base with me immediately and replied to emails quickly to get things set up. I fully intended to check out a few other similar cars at nearby lots and search for a while before I committed to any car but they worked with me to earn my business. Thanks for the friendly service Lenny and Kool Ken, and thanks to Chad in finance helping me get through the process seamlessly. More
Totally Satisfied! Kool Ken was very patient and helpful during our purchase of a new RDX from Superior Acura! Thank you all so much for your help in this process!!! Kool Ken was very patient and helpful during our purchase of a new RDX from Superior Acura! Thank you all so much for your help in this process!!! More
Treat you like family. I just purchased my 5th Acura from Steve and could not be happier. Steve goes out of his way to make sure you get the right vehicle to fit your lifest I just purchased my 5th Acura from Steve and could not be happier. Steve goes out of his way to make sure you get the right vehicle to fit your lifestyle and he does not stop there he makes sure you understand all the features and functions of the vehicle before you leave the lot. He is very customer service oriented. Brandon handles the finance piece and he does an excellent job of making sure you understand everything you are signing. Lenny oversees the entire process and he makes sure you are satisfied and happy with your purchase. I can’t see myself going anywhere else to buy a car. Terrie J More
Superior is truly just that, SUPERIOR. I purchased a brand new vehicle from Columbia Acura in 2008 and the experience was positive (but not great). Throughout the years, I had many negativ I purchased a brand new vehicle from Columbia Acura in 2008 and the experience was positive (but not great). Throughout the years, I had many negative interactions with the service staff (very unfriendly and disgruntled). I tried to purchase a CPO SUV from them a few years ago and the experience was laughable (they couldn't find a web listing car on their lot). More recently, I stopped in to Columbia a number of times to look at the 2019 RDX. It was nearly impossible to get any help from the sales staff. You could lay on the horn in a showroom car and no one would even look at you. I set up an appointment with the same sales person who sold me my '08 and I was astounded by how unenthused he was and by how little he new about the new model. A friend of mine had told me about his wonderful experience at Superior Acura and even though I had to drive ten miles PAST Columbia to get there, I figured I'd give it a shot. Upon walking in the door, I was greeted by a sales person with a friendly smile. I was soon hooked up with "Kool Ken" Powell and the sales process began. I cannot say enough good things about everyone I came into contact with at Superior. They really are the best in town (and probably the state). Everyone is friendly and super helpful. I never felt any pressure throughout the buying process. Kool Ken let me go at my own pace (I have a tendency to over research things) and he was always checking in with me to see if he could help. You really get a sense that these people enjoy what they do and they are like a big family. I will definitely go back when it's time to purchase a new vehicle. More
Konrad is Impressive, Knowledgeable and Professional I was out looking for cars when my husband called me about a guy at Superior Acura sales that he was highly impressed with. I reluctantly came over pr I was out looking for cars when my husband called me about a guy at Superior Acura sales that he was highly impressed with. I reluctantly came over preparing to meet some pushy salesman. Instead, much to my surprise, I had the pleasure to meet Konrad who truly made an impression on me with his professionalism, knowledge and “no-pressure”approach. Konrad was extremely helpful and resourceful in making sure all of my questions were answered to my satisfaction. My experience with Superior Acura, specifically Konrad, his manager Jorge and the finance manager Chad was a very positive one. I would not only considered purchasing from this team in the future but would also highly recommend Konrad to anyone that desires and can appreciate a smooth, honest (with no pressure) buying experience. More
Comfortable Konrad was easily the best dealer that I have dealt with, he made the entire process comfortable and easy to deal with, very relaxed and pleasant. Konrad was easily the best dealer that I have dealt with, he made the entire process comfortable and easy to deal with, very relaxed and pleasant. More
Total professionalism in working with Konrad! The best car buying experience I've had. Konrad works "with you" in matching ones needs/wants. Zero pressure, but 100% informative in helping to mak The best car buying experience I've had. Konrad works "with you" in matching ones needs/wants. Zero pressure, but 100% informative in helping to make the best car buying decision. . More
Best experience buying a car ever! This was the best ever car buying experience we have ever had! Our salesman, Randy Harrison, provided us with the best test drive we have ever had. He This was the best ever car buying experience we have ever had! Our salesman, Randy Harrison, provided us with the best test drive we have ever had. He offered to ride with us or take the drive without him. We chose to take him with us. He sat in the back seat and gave me directions and demonstrated the features of the 2019 RDX as we drove a coarse that really shows what this vehicle can do. After we finished the test drive, we were sold! Randy then provided us with an absolute ZERO pressure purchase of the sale. The entire Team explained the options available to us but never once did we feel pressured to buy anything. The Team at Superior Acura are the Best ever! More
Good experience, low pressure, aiming to please customer Good experience, one of the best in buying a new car. Kool Ken Powell was our representative and did a great job in describing the features of the ve Good experience, one of the best in buying a new car. Kool Ken Powell was our representative and did a great job in describing the features of the vehicle, a daunting task as technology continues to grow in complexity. Test drives were informative. No pressure while we took our time reaching a decision. Responsive to our questions and made the process pleasurable. Other employees we dealt with, including Walter Starks and Brandon Agee were helpful, relaxed and enthusiastic. More