Jeff Wyler Acura of Dayton
Centerville, OH
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544 Reviews of Jeff Wyler Acura of Dayton
Dear ALL, I would like to convey my experience I had with the sales person ("ROY SCOTT") at Hidy Acura. Had I known him beforehand I would have never dealt with this kind of person who is ruining and destroy the sales person ("ROY SCOTT") at Hidy Acura. Had I known him beforehand I would have never dealt with this kind of person who is ruining and destroyed the image of hidy dealership. I had concerns related to registration of a used Acura TL I bought from him the same day he traded the car from another private owner. I had been trying to reach these people for 2 weeks to let me know if there is going to be any delay on the registration. If there is a delay over 30 days than what is the contingency plan in this case. Having had no proper response from anyone I had to ultimately loose my patience and give them an ultimatum to return the car if I do not receive the papers within 30 days. ROY SCOTT does not happen to understand the situation and blasted on the customer without understanding the frustration or being courteous to call and pacify that this situation is not uncommon. Instead he has used loutish and unrespectful language to communicate back to the customer. I highly recommend if anybody is looking forward to buy an Acura pls consider other dealers in the region. Atleast please check the reviews people post online to get a hang of overall hardheadedness consumers face after sales is done. I also read a review which mentioned that Joe Jidy of Hidy acura does not respond. It not untrue. I have called him twice left him messages to call back. He seems to be ignoring to communicate back. More
I bought my acura mdx08 ito the dealership for in the beginning what I thought was a refill in freon, however my service advisor advised me that it needed a compressor coil and clutch and they would have beginning what I thought was a refill in freon, however my service advisor advised me that it needed a compressor coil and clutch and they would have to order the part, so I returned on Monday for the part to be installed. I left the car for the day and went to pick it up their were two things that I noticed the car was loud and the dash had gotten dark, I turned around on the highway and took the car back, they come out and now tell me that I need a PS Pump. Again when I took the car in and even when they performed a service check everything checked out find. THE BOTTOM LINE IS THE WAY THAT I TOOK MY CAR IN IS NOT THE WAY IT CAME OUT, I WILL BE FILING A COMPLAINT WITH THE BBB OF DAYTON. More
To be up front, this was the first time i had ever bought a car for myself. I think they could tell that, and they certainly took advantage of my naivety. Got a 2010 Kia forte and was told over and over ag a car for myself. I think they could tell that, and they certainly took advantage of my naivety. Got a 2010 Kia forte and was told over and over again how good of a deal i was getting. I was an idiot an believed them. Turned out i could have gotten a brand new 2012 kia forte for the same price with all the same features. To top it off, within the first month i had to take it into the shop twice for various reasons, despite the fact that it passed a "120-point" certified used car inspection process. Lastly, their customer follow-up is awful. I was told i would receive a car manual in the mail. Never did. Whenever i tried to call, i was always told i needed to talk to someone else and that they would pass the message along to them and they would call me back. Of course i never got a call back. Do not use this dealer, ever. More
Bought a used car with a 3 month warranty. We realized 4 weeks in that it leaks badly from under the hood into the passenger side floor when it rains. Huge puddles that needed to use a shop vac to dry. Too weeks in that it leaks badly from under the hood into the passenger side floor when it rains. Huge puddles that needed to use a shop vac to dry. Took it in to show them and the manager told me too bad-it was bought as is. Guess a warranty that doesn't cover that kind of problem isn't much of a warranty. First and last used car for me! Didn't expect a refund but thought they may work with me on getting it fixed-we get too much rain here to not be able to use it unless it's dry! More