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Jeff D'Ambrosio Chevrolet

Oxford, PA

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285 Reviews

2158 Baltimore Pike

Oxford, PA

19363

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285 Reviews of Jeff D'Ambrosio Chevrolet

April 19, 2018

Price change Gave us a price on new truck Dillon asked us to come back the next day then the price changed. They raised the new truck price after the deal was mad More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dillon Griffith
Apr 19, 2018 -

Jeff D'Ambrosio Chevrolet responded

Melissa, sorry that you did not understand the pricing that we had on our website. It clearly shows you MSRP less our discount, less rebates and then less another $1,000 for a Spring Special. Because of your special educator discount you were savings even more money. We have been in business for over 25 years and have a very good reputation. In fact the majority of our business is from repeat and referral business. I don't think that would be the case if we were lying to our customers. You had a fantastic deal on a very nice truck and I think you will find out soon enough that our price was more than fair. Sorry we could not do business, and we wish you the best moving forward.

Apr 20, 2018 -

Me responded

We came into your dealership and asked for a price after Dillon went into the sales manager office he gave us a price we never negotiated about the price just said OK. Dillon asked us to come back Saturday so they could look at our old truck that's why we didn't complete the deal Friday night. Before we left he wrote down the price and gave it to us. In Saturday they looked at our truck we said no to the offer and wanted to continue the new truck purchase without the trade that's when Dillon said we made a mistake now the price is more. Never once was any internet price talked about. I suggest in the future your dealership treat customers better.

April 09, 2018

Great sales representative Salesman Eddie was great showed several different types of vehicle. He took the time and showed all of the excellent futures on my vehicle and had ca More

by Bigjim1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Porter, Eddie Olvera-Santano, Julie Brown
April 09, 2018

My great experience with buying a truck in Oxford I gave a 5 star rating after my great experience at Jeff's in Oxford because from the second that I walked into the front doors I was greeted with a h More

by Cappi806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Iaquinto, Lisa Porter, Eddie Olvera-Santano
April 05, 2018

Best customer service As always great customer service with my new Equinox lease from Donna and the management team. This is my 4th Equinox lease and love my new color. T More

by EM Hiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Porter, Donna Urban
April 02, 2018

2018 Equinox Dave Covington was very pleasant, helpful, and professional as usual. This is the second car we have purchased from him and will continue to deal wit More

by Bilinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Iaquinto, Dave Covington
March 31, 2018

Extremely happy with experience Joe helped me and my husband so much and went over every single detail of our purchase he answered every question I had which was a lot and was very p More

by Amandamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
March 29, 2018

New 2018 Silverado I was very pleased with my experience at JD Chevrolet. Jimmy Deluca was thorough and very responsive. Provided a competitive deal right from the start More

by silverado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Porter, Jimmy Deluca
March 17, 2018

Buying experience I can't say anything super or poor about our experience. I think what often gets me is the pressure to add unnecessary stuff after the agreed upon pri More

by lbeezie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Deluca
March 15, 2018

Joe Hernandez Our experience with Joe was excellent. He was very knowledgeable, friendly, and not "pushy", which we appreciated very much. We would buy from Joe a More

by THOMAS ELLIS MARKWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Porter, Joe Hernandez
March 13, 2018

New car purchase. Eddie was a great sales rep! He was very knowledgeable and courteous. I would definitely recommend him and the dealership to friends and family. Th More

by Dc1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Porter, Eddie Olvera-Santano
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