Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,524 Reviews of Jeff D'Ambrosio Auto Group
Dave Baldwin is the best. Anyone looking to buy or lease, go right to Dave and he will handle your needs. He is there beginning to end and beyond. He is not high pressure but will work as hard as he needs to go right to Dave and he will handle your needs. He is there beginning to end and beyond. He is not high pressure but will work as hard as he needs to to make sure your needs are met. More
Dan Kirby at Jeff D'Ambrosio did it again. We purchased a lease 2500 Ram from him in March and our 2018 Durango was up in the next 2 months, so we made the drive yesterday to see Dan. My hubby was very indec lease 2500 Ram from him in March and our 2018 Durango was up in the next 2 months, so we made the drive yesterday to see Dan. My hubby was very indecisive going back and forth between 2 vehicles. Dan never rushed us and gave us the time to make a proper decision that worked the best for our family and stayed within our budget. Thank you Dan Kirby, keep being awesome! More
Amazing customer service. Exactly what I wanted. Quick. Efficient. I asked for virtual sales and you nailed it perfectly. A great experience making this visit a joy. Efficient. I asked for virtual sales and you nailed it perfectly. A great experience making this visit a joy. More
Excellent except for the time it took from start to finish was nearly 4 hours. This was unsatisfactory since I had completed the pre-approval process to supposedly save time. finish was nearly 4 hours. This was unsatisfactory since I had completed the pre-approval process to supposedly save time. More
Hands down the BEST dealership I have ever worked with! A year of looking for a car and being turned away because the one I originally wanted was out of my price range. Well last night I was not turned away! year of looking for a car and being turned away because the one I originally wanted was out of my price range. Well last night I was not turned away! ZARKO made sure I left with a brand new car. May have not been the one I intentionally wanted but I am very happy with the one I got! I will refer this dealership till the end of time. They got a new customer for life! Again thank you so much Zarko. You are a very kind and patient man. More
This dealership was the best Ram dealer by far. I’ve visited about 10 in the area and this was the nicest and most professional of all. Im happy with the deal and the process was efficient and low press visited about 10 in the area and this was the nicest and most professional of all. Im happy with the deal and the process was efficient and low pressure. Truck was fully gassed, super clean, and came with 2 keyfobs - I didnt have to ask for any of this. More
They were really helpful. David and Jazz made sure i was in the car i wanted. Paperwork was already done when i got there. I just had to sign and leave. After David showed me all the car features. in the car i wanted. Paperwork was already done when i got there. I just had to sign and leave. After David showed me all the car features. More
I am very disturbed by the lack of response and customer service after the blunder they committed. I went to them in November via the Costco Auto program. I wanted to order or locate a new Ram 2500 truck. I service after the blunder they committed. I went to them in November via the Costco Auto program. I wanted to order or locate a new Ram 2500 truck. I didn’t know the request would go to them until after the fact. I had previously ordered a new Ram 2500 in January from them. The truck came in and they sold it to someone else even though I had special ordered it with a deposit. They never called to say it came in. When i contacted them, they lied and said Chrysler lost the order. I contacted Chrysler who said this was not true. The truck had been delivered. I gave them a chance to locate another one which they said they could not find even though I found several. So, after sending the Costco request, i decided to give them another chance. I dealt with Tina Trisvan and Bill wang. When we got close to a build that I wanted, they just stopped communication. I was bewildered. I reached out to them with a polite email and Tina forwarded it to Bill saying she just got “this nasty email”. It was not nasty. i have never heard from them since. I went to a couple other dealers and ordered a truck. Not surprising, every dealer said this dealer has horrible track record for dishonesty. I couldn’t agree more. Avoid them at all cost. More
Dan Kirby and Mike Watson were great to work with as we purchased a 2020 BMW X3 from them! The entre dealership was extremely friendly and made sure we were comfortable with our purchase. Thank you very mu purchased a 2020 BMW X3 from them! The entre dealership was extremely friendly and made sure we were comfortable with our purchase. Thank you very much! More