
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,526 Reviews of Jeff D'Ambrosio Auto Group
purchase of 2010 Mercedes Vinnie did an excellent job with knowledge, patience and friendliness in handling our transaction. His getting us a second key is underway and I think Vinnie did an excellent job with knowledge, patience and friendliness in handling our transaction. His getting us a second key is underway and I think he will follow up accordingly. This original dealership is well managed as well. Gary Dougherty More
Not sure if they really want to sell cars or not Was interested in a vehicle I found on the website, but no price was listed. Used the "Request Sale Price" form on the listing. Joe responded with a Was interested in a vehicle I found on the website, but no price was listed. Used the "Request Sale Price" form on the listing. Joe responded with a form email: "Thank you for your interest, what are you driving, when can you stop by". I replied asking for the price again. Didn't hear anything for a week. By that time, listing was gone from the site, but I received another form email saying "It has been a week since you emailed us about..." I replied that I was still waiting on the price for the vehicle I was initially interested in. This time I received an actually reply from Joe stating that that vehicle was gone, which I already knew. This didn't deter me from trying to purchase a vehicle from the dealership though. Found a few more vehicles I was interested in, emailed the info to Joe. Crickets.... no response, I'm not sure he's actually trying to sell cars. You'd think by this point, I'd have moved on, but I found another vehicle I was interested in. Used the "Request Sale Price", hoping maybe someone other than Joe responds. But it was Joe again, telling me it was a recent trade and going through their trade in process. So I told Joe, when you get a price, let me know. A week later, the only thing I've heard from Joe is "It has been a week since you emailed us about...". So three weeks after my initial request, I email Joe asking if he has a price yet. I get an actual response "The vehicle is not fit for sale and its going to auction". Two weeks after that, I look and the vehicle is still listed on the website. More
Salesman "David Williams" was amazing! I was in a difficult situation my credit not so great, he spent the time to work numbers and get me approved. Although I couldn't afford that payment I was in a difficult situation my credit not so great, he spent the time to work numbers and get me approved. Although I couldn't afford that payment he was so friendly and willing to go the extra step to help anyway he could. Great person to have help you! Thank you More
Excellent Customer Service with Dan K Just traded -in my lease and got a 2019 Jeep Cherokee -limited(exceptional vehicle). Dan K was our salesperson and he was excellent. Very friendly and Just traded -in my lease and got a 2019 Jeep Cherokee -limited(exceptional vehicle). Dan K was our salesperson and he was excellent. Very friendly and knowledgeable about Jeep vehicles. From the moment we walked in and were greeted by everyone to the end of the sale, service was exceptional. Dan listened to the features we wanted in the car to making sure we know how to operate its features. Dan cared about us as people and made the experience positive . We also were greeted by Jeff D'Ambrosio. This is our 4th Jeep we purchased from D'Ambrosio Auto Group. More
Great salesman Tony treated Joan and Chuck with respect and professionalism and went out of his way to explain everything to us and did his best to get the deal done Tony treated Joan and Chuck with respect and professionalism and went out of his way to explain everything to us and did his best to get the deal done.we would recommend Tony to everyone and go to Tony again. More
Best Salesman I have ever dealt with. My hero! You want a good salesman, see Doug. H was able to help me out and he didnt flinch one bit. Thank you Doug My hero! You want a good salesman, see Doug. H was able to help me out and he didnt flinch one bit. Thank you Doug More
great sales experience We showed up @ the dealership on saturday 6/16/18 to view their invintory of the jeep line by the time we we were ready to talk to a salesman it was a We showed up @ the dealership on saturday 6/16/18 to view their invintory of the jeep line by the time we we were ready to talk to a salesman it was about 5: 10 pm ( the dealership closes @ 6:00 pm ) we were interduced to Ted Rubino of sales we told him the model number he pulled up the information on the computer we talked about trade in value on our car and finance terms they offer on our trade was low So he asked where we needed to be I told him he went back to Bill Wang the sales manger and they came up on the trade then we talked % of finance their number was higher than I could get @ our credit union Bill also said he would call local dealer for our car and see if they should give us more trade for our car their was no pestering about buying the car I needed a few days for the credit union to approve or deal I called Ted a few times to let him know I am still intrusted in the new jeep and on saturday 6/23/18 we purchased our new jeep I could not have been any happier with D'Ambrosio Auto Group or TED RUBINO thanks again TED Ray and Kathy Stanley More
Best Sales Team Hands Down! Go Jeff! I love this place! My 4th vehicle later and honestly?, I wouldn't shop anywhere else. Best sales team assisted me today, Bob Whalen...THANK YOU, I love this place! My 4th vehicle later and honestly?, I wouldn't shop anywhere else. Best sales team assisted me today, Bob Whalen...THANK YOU, you never let me down! Alfie Yannatelli, THANK YOU, you really came to bat for me! Robert Salmon, ah... for the final paperwork, with laughs! And the service team guys, Jason, Jacob...all....thank you guys! You guys know how to do it, and you do it right. Trust me...smiles all around. No one misses saying hello to you with a smile or nice words. I have fun every time I visit! Thanks Jeff! Best to all of you there...a wonderful team of professionals! I'm with you guys for the long haul! Rosemarie Gattuso More
DAVE BALDWIN IS THE BEST! Not only was Dave incredibly nice and knowledgeable, he also made sure I was buying something I loved. Dave took the time to talk me through how to op Not only was Dave incredibly nice and knowledgeable, he also made sure I was buying something I loved. Dave took the time to talk me through how to operate all of the aspects of the Jeep (mirrors, radio, lights) which I really appreciated! He also took me on a tour of the service area to make sure I knew where to go when I needed to bring it in in the future. I would recommend Dave to anyone looking for a car. I drove an hour out of my way just to come to this dealership and it was ABSOLUTELY worth it. I am very satisfied with my purchase and my experience with Jeff D'Ambrosio Auto Group and Dave Baldwin! BUY YOUR CAR FROM HIM! More
My 2018 Ram When I paid off my 2014 Ram 1500, I called Eric Huggins to see what it was worth in a trade for a new 2018 Ram 1500. My family have bought vehicles fr When I paid off my 2014 Ram 1500, I called Eric Huggins to see what it was worth in a trade for a new 2018 Ram 1500. My family have bought vehicles from Eric in the past and have never been disappointed. A week after talking to him he let me know that my new Big Horn had just been unloaded off the truck. I went down to see it . It had everything I was looking for including the color. That was on Wednesday. My wife and I saw Eric on Thursday to discuss the deal and to look at the new truck. In a short time, he met my financial requirements. We took delivery on Friday. Eric has such a great way of putting us at ease during the process. It was a pleasure to make the buy through him.. I rate him very high as a seller of vehicles and do not hesitate in contacting him for advise when others that I know are looking. My hat is off to Eric Huggins. I am very glad that I met him years ago. More