
Jeff D'Ambrosio Auto Group
Downingtown, PA
Filter Reviews by Keyword
By Type
2,526 Reviews of Jeff D'Ambrosio Auto Group
I recently bought a Fiat 500 Pop with the help of Edgar at Jeff D'Ambrosio Auto Group. This was my first venture into purchasing a car and Edgar was extremely knowledgable! I truly received the best custom at Jeff D'Ambrosio Auto Group. This was my first venture into purchasing a car and Edgar was extremely knowledgable! I truly received the best customer service not only during my visit, but also during the past few weeks to make sure everything is still going well! Edgar truly exemplifies the company motto "come as a customer, leave as a friend. I would highly recommend, and have been recommending, this dealership to all of my friends, family, and even complete strangers inquiring about my car! It still feels like a dream every time I get into my Fiat. Thanks again Edgar, you're the best and have a new customer for life! ---Emily More
Although Mr Mento is new to auto sales, he was fantastic! Very helpful and enthusiastic! He did not hesitate to seek assistance from other sales personnel to assist with the paperwork (double checking is a Very helpful and enthusiastic! He did not hesitate to seek assistance from other sales personnel to assist with the paperwork (double checking is always good). I would definitely recommend him to other people looking for a new vehicle. More
I was very satisfied with my new vehicle purchase at Jeff D'Ambrosio Mitsubishi. When searching for my new vehicle, I e-mailed there internet sales department with questions about options and price. Tina D D'Ambrosio Mitsubishi. When searching for my new vehicle, I e-mailed there internet sales department with questions about options and price. Tina Dunn responded to my e-mails quickly and professionally. She quoted prices in the e-mail for the vehilce I wanted and the options I wanted. I was even given a price of 800.00 below invoice for the model and options I wanted. They did not have the color vehicle I wanted on their lot, but they gladly searched and found one in the color I wanted and offered to bring it in for the price they quoted me. After this positive experience, I decided to go to the dealership and talk with a sales person and test drive the model I wanted. Tina scheduled an appointment for me with Anthony Vega. Anthony was well prepared to meet me, greeted me with enthusiasm and knew about the type of vehicle I was interested in with the options I wanted. The dealership was very busy and many of the sales people were waiting on customers. I was however greeted as soon as I walked in the door, and Anthony was called to meet me. I had ample time to test drive the vehicle by myself, taking it out on the road for over 30 minutes. When I returned, Anthony greeted me at the door and we had plenty of time to talk about the vehilce and options. The entire buying experience was very positive, no pressure, no hype, no gimmicks, no bait and switch, no empty promises. The price I was quoted in the email was the price I paid. I would highly recommend purchasing a new vehilce from Jeff D'Ambrosio auto group. I bought a 2012 Mitsubishi Outlander which the Dealership had to get from Wilkbarre PA for the color and options I wanted, and this was not a problem. The car was brought down and ready for me in less than a weeks time, only 4 days to be exact and that was including the holiday weekend. If you are thinking about buying a very sporty, fun to drive family vehilce with lots of options at a very reasonable price, (under 26K with blue tooth, 4WD, 3rd row seat, awsome sound system and sun roof) you must give the Mitsubishi Outlander a look and you should definatley see Anthony Vega at Jeff D'Ambrosio Mitsubishi. I drove almost an hour from my house in Southampton Pa, to Downingtown Pa, and I am glad I did. Jeff D'Ambrosio the owner of the dealership was walking around the sales floor, ensuring everyone was being helped and talking with customers. This was another indication to me that customer service and a pleasent sales experience was extremely important at this dealership. More
My wife and I have pruchased/leased many cars in the past My wife and I have pruchased/leased many cars in the past 35 years, and can honestly say we have NEVER been more pleased with any of the other deale My wife and I have pruchased/leased many cars in the past 35 years, and can honestly say we have NEVER been more pleased with any of the other dealerships than we are with D'Ambrosio. A car is a car, but as in any business, the PEOPLE make the sale. The genuine warmth, patience(I ask lots of questions), expertise, and concern these people presented to us was truly extraordinary(we dealt mostly with Dave and Paul). They build RELATIONSHIPS-they don't sell cars! In addition to getting excellent service and a great deal, at the end of the day, when we took possession of the car, Dave spent about 1/2 hour with us DEMONSTRATING the car's features, so we would not be "floundering". He did this while attending to other customers, and yet, we didn't KNOW that. He made us feel that we were the most important people in his world, and THAT is what sells cars(or anything else, for that matter). In addition, we have never seen such a clean floor in the shop. I believe there are 9 bays for repairing cars, and as my wife said, you could "eat off the floor". All of this is a credit to management, and at the top is Jeff D'Ambrosio. He creates all of this with his leadership skills-and it shows! My wife has been a Real Estate agent for 22 years and is thorough, critical, and pays great attention to details. I can tell you that she is BEYOND happy-is there any better recommendation than that? Dr. Howard and Marcia Fluhr More
It is very impressive to manage multiple buyers at one time. I was given (in my experience) outstanding customer service, not only by Dave but by the entire staff. I did not have an appointment so I expec time. I was given (in my experience) outstanding customer service, not only by Dave but by the entire staff. I did not have an appointment so I expected Dave to be busy. He was still able to show me everything I needed to know about the car and the dealership. Even though it took longer because he had other things going on, the rest of the staff was helpful and kind. More
Just bought two Jeeps, one for me and one for my wife. Our salesman Mike was very thorough, efficient and friendly. Would definitely return and/or recommend this location and salesperson to anyone intere Our salesman Mike was very thorough, efficient and friendly. Would definitely return and/or recommend this location and salesperson to anyone interested in purchasing a jeep vehicle. More
After a lengthy process of researching the vehicles we were interested in through Edmunds.com, and then test driving vehicles, we settled on the Chrysler 300 and put out requests for quotes on the interne were interested in through Edmunds.com, and then test driving vehicles, we settled on the Chrysler 300 and put out requests for quotes on the internet. We received 12 responses, and started dealing with Jay Jone. jay was awesome and answered all my questions and competitively quoted the vehicle we were interested in. When we visited the dealership Jay had us work with Kevin Izzo and the experience was awesome all the way through the transaction. I plan on shopping there again when the need arises. More
I just bought a 2012 Ram 1500 from Dave. My experience was GREAT!! Everything i asked for was done and all questions asked were answered. I would recommend everyone to go purchase a vehicle from them. Gre was GREAT!! Everything i asked for was done and all questions asked were answered. I would recommend everyone to go purchase a vehicle from them. Great and enjoyable time! Thanks Dave More
I went into dealership on 5/26 looking for a used car, dealer talked me into new car. I told him I have bad credit ( due to stolen credit card) BUT have a coapp.... was there 3 hours, agreed on price, the dealer talked me into new car. I told him I have bad credit ( due to stolen credit card) BUT have a coapp.... was there 3 hours, agreed on price, they put gas in car got it all ready for me, making me wait, than told me they have to talk to another bank on tuesday...ok so got a call to come down 5/31 ( hour away from home), mind you this is during a work/school week, when we got there, they said payments would be 40 dollar higher, ( which I was already going 40 over what I told them I wanted for payment. Saleman told me hold on while I go get your car....came back with not only different car and color, but not being 4x4 what I needed. So in the end I would NEVER recommend this dealership to anyone. They wasted hours of my time. Shame on them! More
The people there were so friendly and accommodating. We called the day before and Nick was able to get our vehichles for us the next day. Another dealership that we looked into to told us they wouldn't st called the day before and Nick was able to get our vehichles for us the next day. Another dealership that we looked into to told us they wouldn't start looking for our vehicles untuil we put moeny down, which did not sit well with us. At the end of the day, I think all parties involved were happy with the end results. More