Jeff D'Ambrosio Auto Group

Illegal practices by the Jeff D'Ambrosio Dealership I received a pre-approval letter from Jeff D'mbrosio for a car loan up to 39,000. I previously purchased a car from them last year. I was ushered to I received a pre-approval letter from Jeff D'mbrosio for a car loan up to 39,000. I previously purchased a car from them last year. I was ushered to Bob Holmes. I explained that I was inquiring how much I qualified for in a loan based on this letter. I further explained that I was rebuilding my credit and if the amount could not be determined without running my credit report I was not interested. Bob Holmes assured me that he would not run my credit but have the finance department look at banks that would allow clietn's to have more than one "open order". Bob Holmes kept me there for about 40 minutes during which time I repeatedly told Mr. Holmes to not run my credit. He assured me that they were not. He finally checked with the finance department then came back and told me they would call me. I never heard from the dealership again. As I mendtiond I am trying to rebuild my credit. I am signed up with Credit Karma to monitor my credit. They sent me an alert that I had 6 hard inquiries into my credit. The Jeff D'Ambrosio Group ran my credit 6 times!!!! And they never told me. The set me back 2 years in my credit rebuilding. My emails and calls to Jeff Fiedler the GM have been ignored. I am pursing a complaint with the BBB and the Attorney General's office. More

Got a great price on a 2015 Dodge Journey Dan Kirby and Neil Pufko gave me the price I wanted on a new 2015 Journey. After I drove the Journey I knew it was the model that I wanted. All black Dan Kirby and Neil Pufko gave me the price I wanted on a new 2015 Journey. After I drove the Journey I knew it was the model that I wanted. All black inside and out, leather and mesh seats, you name it, it's in there. The test ride sold it with leather wrapped wheel, big center screen in the console, voice controls, Bluetooth connection. Switches are all easy to find, easy to connect cell phone to Bluetooth, Tire pressure monitors, airbags all around, a truly modern interior. Dan Kirby was awesome to deal with. When we took the test ride, Dan started the Journey up and had some other things to do so the wife and I went for a short spin, had to time to check it out all around on our own. We got a price on it from Dan, then tried one other dealer to see if they had a model without the third row seat. Dan and Neil called my wife in the meantime with a offer we couldn't refuse. They came up on my trade in value and down on the cost of the third row seat. Dan is a personable guy, truly wants you to get the right car at the right price. We spoke in plain terms about the deal, and the price to us was around five thousand dollars off the MSRP. Pretty xxxx good. This dealership is huge. They offer a IPAD mini give away, a gift card just for stopping in, and they have a huge service department as well, plus free wifi big screen TV and large seating area while waiting for service etc. I bought my last car from Jeff D'ambrosio Auto Center, and I'm sure I'll get my next car from them to! More

Best Car Buying Experience Ever Bob Whelan was our sales person and we purchased a 2015 Jeep Grand Cherokee Limited. We could not be any more pleased with the friendly service and ex Bob Whelan was our sales person and we purchased a 2015 Jeep Grand Cherokee Limited. We could not be any more pleased with the friendly service and excellent value we received. Bob helped us find the perfect car at a phenomenal value and gave us a great value for our trade in as well. Bob was very customer focused, extremely knowledgeable, courteous, friendly, and provided great insight to help us with our decision. The selection and service by everyone at Jeff D'Ambrosio Auto Group is outstanding. We highly recommend Bob Whelan and the Jeff D'Ambrosio Auto Group. More

2015 Mitsu Mirage ES It was a raining day and that did not even hinder the buy!! I really did not know what to replace my Audi 6 2001 with so I looked around the lot alone It was a raining day and that did not even hinder the buy!! I really did not know what to replace my Audi 6 2001 with so I looked around the lot alone, went in the show room from the rain looked at what was inside, walked back out and Bob Whelan came out to ask if I needed help, from there it was a PIECE OF CAKE! (not even an hour) Bob asked me all the right questions, by my answers he was able to place me in a car that was PREFECT. Listening and Understanding a persons needs and wants is a GIFT. Granted going from an Audi 6 to a Mitsu Mirage is totally a big difference, but I am very HAPPY with my choice, great price, gas mileage, warranty, plus it is a sharp little car!!!! ps Lenny Condi and Niel are excellent with numbers, the little time I was in there I met very nice employees, even the owner Jeff was on site. More

New 2015 Outlander Sport - Love My New Car!! I contacted 2 dealers. I wanted a RED 2015 Outlander Sport. The first dealer asked what other color would I consider. The email from Jeff D'Ambrosi I contacted 2 dealers. I wanted a RED 2015 Outlander Sport. The first dealer asked what other color would I consider. The email from Jeff D'Ambrosio Auto Group said, we can get that for you and quoted a price. I knew exactly what I wanted and they helped me to get it and worked with me to get the payments where I wanted them. Buying a car should not be a hassle - it should be kinda fun. Let's face it, it is one of the most expensive things you buy and you should be able to enjoy the process. You should also be able to get straight answers from the salespeople you are working with. Jordan and Lenny were great in getting the payments where I wanted them and in getting the best deal for the vehicle. I will be back for my next car - No Hassle and No Pressure - The only way to go! More

New car buying experience Recently bought new Mitsubishi 2015 Outlander. Salesman Andrew was very helpful and very professional. We got a very good price with no hassle. I high Recently bought new Mitsubishi 2015 Outlander. Salesman Andrew was very helpful and very professional. We got a very good price with no hassle. I highly recommend this dealership. If you are looking to buy a Mitsubishi product, I can recommend asking for Andrew Jerzak to assist you. He will do an excellent job. More

great Bob was great as always. 5th car we bought got from him. Him and the team always go above and beyond from us. Thanks again. Bob was great as always. 5th car we bought got from him. Him and the team always go above and beyond from us. Thanks again. More

Great Experience, Great People I had a great experience buying my used car at Jeff D'Ambrosio Auto Group. The staff was extremely friendly and listened to my requests and concerns t I had a great experience buying my used car at Jeff D'Ambrosio Auto Group. The staff was extremely friendly and listened to my requests and concerns to work out the best deal. They even helped me to get a great rate that I hadn't even know was available. Both Bob and Jack were a pleasure to work with and I'm very happy with my new (used) car. I'd definitely check out all the cars on the lot- there is a HUGE selection to choose from. I'd recommend this dealership to anyone. More

The best experience This was my first experience with Jeff D'ambrosio and it was the best ever. Eric Huggins and the manager Neil Pufko were patient, not pushy at all an This was my first experience with Jeff D'ambrosio and it was the best ever. Eric Huggins and the manager Neil Pufko were patient, not pushy at all and really worked hard to get me to the price that I wanted. Happy Lifetime Customer! Would recommend to anyone. More

Edgar is the best!!! Remember when you would buy a car and the salesperson would show you how to work everything? That's Edgar! He took the time to talk to us and show u Remember when you would buy a car and the salesperson would show you how to work everything? That's Edgar! He took the time to talk to us and show us the basics and then some. He knows his Fiats! We had a great experience and will definitely be back!!! More