Jeff Belzer's Lakeville
Lakeville, MN
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We enjoyed working with John Meyer. He kept us informed as we waited for the build of our Chevy 2500 and when we came to get the pickup everything was set to go and John took his time He kept us informed as we waited for the build of our Chevy 2500 and when we came to get the pickup everything was set to go and John took his time explaining all features of the new vehicle! More
The buying experience at Jeff Belzer was , I guess, average. Everyone is helpful and interested in making sure you get what you need, but in my case, the purchase of an electric vehicle left me unsure average. Everyone is helpful and interested in making sure you get what you need, but in my case, the purchase of an electric vehicle left me unsure about their overall knowledge of the details. For example, I received a variety of stories on the warranty on the high voltage battery. Chevy's website says 8 years, 100 k miles. The sales person says it's 6 years. The business manager tells me it's 3/36000. As an EV customer this was my biggest concern - having to replace a battery in a couple years. But the conflicting messages pushed me into buying the extended warranty, which Iin retrospect I am not sure I need. This makes me feel like the folks at the dealership are more interested in selling extended warranties than making sure I got what I needed (the warranty is fine; I just want to be able to make an informed decision based on correct information). The other thing I dislike is the waiting for various people to do their thing. I came in, signed several docs, then waited for the accessory guy, then the business manager. This could/should have been ready to go, but I guess the final paperwork depended on whether I bought accessories?? I would have preferred to be a little more in and out than the three hours it took. I'm happy with the car, and happy with the extended warranty I bought. But I'd prefer to leave a dealer feeling like I can trust their knowledge and information and knowing I made buying decisions based on good information. More
Don’t buy from Jeff Belzers. They told me false information about the truck I bought. After you sign the contract you are on your own. Save yourself a lot of grief, don’t buy any They told me false information about the truck I bought. After you sign the contract you are on your own. Save yourself a lot of grief, don’t buy anything from Jeff Belzers!By the way Jon the general sales manager will never call back. The man who never answers his phone! More
Large selection of vehicles and excellent customer service. They offer bottom line pricing on a new vehicle and a fair value for your trade service. They offer bottom line pricing on a new vehicle and a fair value for your trade More
Eric did a phenomenal job helping me find the vehicle I was looking for. He was personable and down to earth which I really appreciate in a salesperson. He does it the way it should be done, honestly and i was looking for. He was personable and down to earth which I really appreciate in a salesperson. He does it the way it should be done, honestly and in a relaxed manner. Would definitely go to him again for any future vehicle purchases! More