Jeff Belzer's Lakeville

Bought a charger I was really not expecting to buy a car that day but I did and your staff are friendly, knowledgeable, courteous, attentive personnel. Thank you! I was really not expecting to buy a car that day but I did and your staff are friendly, knowledgeable, courteous, attentive personnel. Thank you! More

Be picky about your sales person! I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I v I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I visited the dealership blindly on 9/19, and was set up with Stacy sprung as a sales person. My experience with Stacy was poor at best. Although I was inquiring specifically about a use truck, Stacy's motivation was to redirect me back to new vehicle purchase. He reminded me that Jeff belzers is the biggest dealership in the area and sells 700 cars per month, blah blah blah... once I got past that and out to the truck, I took it on a test drive, and to my mechanic, who found a number of repairs that needed to be done. I brought the "fix it ticket" back to Stacy, and he again attempted to redirect me to new vehicle purchase. I told him I wasn't interested in a new vehicle, and that I needed him to talk to the shop and sales manager about the fix it report. He said he would, and would call me. He made sure to emphasize that if the shop agreed to do the fixes, that I in turn needed to agree to buy the truck. Very pushy! He even tried the classic "while you were on the test drive, I had a few phone calls about the truck, and someone even stopped by to look at it". 24 hours later, I hadn't had heard from Stacy, so I called back and asked for the best salesperson they had in Ram trucks, the receptionist set me up with mike Abri. If it weren't for mike Abri, I would never return to Jeff belzers dealership. Mike was extraordinarily accommodative, and promised me that if I returned to the dealership to give him a chance to serve me, that I would not have a repeat of my first experience. Mike is a man of his word. Mike communicates very well, and follows up on everything he says he will do. Mike ensured that the mechanical work was completed on the truck. In addition, he sent the truck to the body shop to have a few dents pulled, and some paint chips filled on the leading edge of the hood. I didn't ask for the body work to be done, but again this is a great example of how mike goes above and beyond. I'd like to touch on a few other "consumer beware" topics for future customers to be aware of with Jeff belzers dealership. 1) once you are "in the system" as a customer, you will get about 3-4 emails from other sales staff posing as sales managers (good move Donny, but not smooth enough), or even customer service reps... Donny aboud emailed me asking if I had any questions about the truck I was interested in, positioning himself as a "sales manager". I responded and told him I was working with mike Abri on the truck deal but that I would be interested in meeting Donny when I returned to the dealership. He of course never emailed me back, as he has no management position at all. If there's any relationship, Donny aboud III just screams slick used car sales person, maybe it runs in the family? 2) Ryan stockman is a good manager. He was helpful to mike in my truck transaction, and I was able to chat with him on the phone. I have him 4 stars because he didn't return my phone call from yesterday morning despite being at the dealership all day. 3) this dealership (and I've shopped at least 5), is absolutely crawling with sales people. If you are looking for a classic car sales experience with sales people around every corner and at every door, this is the dealership for you! If you want a personable and knowledgeable sales experience, call and specifically work with mike Abri. Bypass all the sharks. 4) don hiltunen in finance is a great guy. Worked well with me on finance options, and answered all my questions to my satisfaction. I look forward to picking up my truck today. Thanks mike Abri, don hiltunen, Ryan stockman, and Jeff in the body shop for creating a positive experience for me. More

Bob Burke top gun! I came in on a cold and windy day I was at my third dealership looking for a new truck driving by the window I saw a cupple of salesmen with there nos I came in on a cold and windy day I was at my third dealership looking for a new truck driving by the window I saw a cupple of salesmen with there noses pressed against the glass not wanting to go outside waiting for me to come in however Bob Burke came out side right over to me and helped me pick the right truck for me Easy Sale! I would have never came inside I would have went to my fourth dealership! Way to get the job done Bob! More

Perfect Mr. Justin Englin was a super guy. I like their no hassle pricing. Great Deal! I will buy from Belzer's again! Twenty five yay! Mr. Justin Englin was a super guy. I like their no hassle pricing. Great Deal! I will buy from Belzer's again! Twenty five yay! More

Easy in and out Every person that I interacted with was incredibly focused on giving me the most information based on my wants. It was amazing. My wife was equally im Every person that I interacted with was incredibly focused on giving me the most information based on my wants. It was amazing. My wife was equally impressed. We will be telling friends and family about the Belzer experience. More

Purchasing a new truck Everybody I dealt with was professional and helpful. If they didn't know the answer to my question they found out for me. I appreciated that when the Everybody I dealt with was professional and helpful. If they didn't know the answer to my question they found out for me. I appreciated that when the deal was done that they went through all the accessories and the delivery coordinator showed us how all the instrumentation worked. More

Professional, quick, and personable. I have known Diego for a few years now. He is a very dear friend of mine. I needed to get out of my lease because I have moved and now drive to far. T I have known Diego for a few years now. He is a very dear friend of mine. I needed to get out of my lease because I have moved and now drive to far. The first car I was going to buy through Diego didn't end up working out. He had the jeep in mind. He knew exactly what I was looking for in a car and the features I wanted. I trusted him not just because he's my friend but because I got to know him while we once worked together. He will do everything he absolutely can for his customers. More

Great service, professional and i'll be back for sure Great service, professional and I'll be back for sure. Very helpful and the accessory department was also very helpful also. Thank You very much!!! Great service, professional and I'll be back for sure. Very helpful and the accessory department was also very helpful also. Thank You very much!!! More

No hassle purchase Easy to deal with, great sales rep, Bill Kelly. We didn't have haggle on price, everything was known before hand, cost, options, etc. Their price was Easy to deal with, great sales rep, Bill Kelly. We didn't have haggle on price, everything was known before hand, cost, options, etc. Their price was lower than the Costco price as well. Only downside, it's sort of in the middle of nowhere! Long drive from downtown Minneapolis. More

Great service They took the time to help me through a complicated trade in. I would recommend them to anyone looking to buy a vehicle. Great selection, HUGE car l They took the time to help me through a complicated trade in. I would recommend them to anyone looking to buy a vehicle. Great selection, HUGE car lot. More